Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant operated by an independent franchisee, not McDonald’s USA. The franchisee is a separate entity and is solely responsible for employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure high-quality customer service, sales promotion effectiveness, staff training, and efficient service areas.
• Oversee the Kitchen Department to ensure quality food delivery, food safety, cost control, and staff training.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals, and support their development.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to be considered for management positions.

Qualifications

Competitive pay and a range of benefits including paid vacation, education assistance, medical/dental/vision coverage, and more are available to Department Managers at a McDonald’s Corporate owned store.

Skills

Effective leadership, communication, and problem-solving skills are essential for success in this role.

Benefits

• Paid vacation
• Education through Archways to Opportunity (high school degree, college tuition assistance, English classes)
• Medical, dental, and vision coverage
• Christmas Savings Plan
• Free telemedicine
• Crew meals
• 401K

Schedule

Flexible scheduling is available to accommodate personal and professional commitments.

Pay

Competitive pay is offered based on experience and qualifications.