Department Manager

About the role

The role involves leading shifts and departments in a fast-paced restaurant environment, ensuring high-quality service and adherence to operational standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service to customers.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of great quality food and fast service in the Kitchen Department.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Passion for working in the McDonald’s environment.
• Must be 18 years or older to qualify for the role.

Qualifications

While not specified, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include effective communication, problem-solving, and the ability to handle stress in a fast-paced environment.

Benefits

Department Managers at a franchisee-operated McDonald’s restaurant are eligible for a range of benefits including:

• 5-10 days paid vacation
• Education through Archways to Opportunity
• Opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Short- and Long-Term Disability, life, and accident insurance
• Service awards
• Employee Resource Connection

Pay

Competitive pay is offered based on qualifications and experience.

Schedule

Flexible scheduling is available to accommodate personal and professional needs.