Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant owned and operated by an independent franchisee. This franchisee is a separate entity from McDonald’s USA, which is not involved in employment matters.

Responsibilities

• Ensure customers receive a fast, accurate, and friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Lead the Guest Service Department to ensure high-quality customer service.
• Oversee the Kitchen Department to maintain food quality and safety, control food costs, and train kitchen staff.
• Manage the People Department to hire, train, and schedule staff to meet sales and profit goals.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to work in a dynamic, energetic setting.
• Must be 18 years or older to qualify for the position.

Qualifications

While not explicitly listed, candidates should possess strong leadership skills, excellent communication abilities, and the ability to manage multiple tasks efficiently.

Skills

• Leadership and management skills.
• Customer service orientation.
• Time management and organizational skills.
• Ability to handle stress and multitask effectively.

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Free food when working.
• Discounts on food when not working.

Pay

Competitive pay is offered along with additional benefits.

Schedule

Flexible scheduling is available to accommodate personal and professional needs.