Department Manager

About the role

The role involves leading shifts and departments in a McDonald’s restaurant, ensuring a fast, accurate, and friendly customer experience. Managers are responsible for various aspects such as guest service, sales promotions, employee training, and kitchen operations.

Responsibilities

• Lead shifts to ensure customers receive a fast, accurate, and friendly experience.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks, follow up, and report results to teams and other managers.
• Ensure Crew and Managers deliver a great customer experience.
• Manage Sales Promotions effectively.
• Train Service Staff in service procedures.
• Organize Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the restaurant delivers high-quality food and fast service.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule qualified crew members to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for the fast-paced McDonald’s environment.
• Must be 18 years or older to apply for management positions.

Qualifications

Not specified in the job posting.

Skills

Not specified in the job posting.

Benefits

• 15-25 days paid vacation.
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language.
• Medical, dental, and vision coverage.
• Service awards.
• 401K retirement plans.

Pay

$20/hr starting rate.

Schedule

Not specified in the job posting.