Department Manager

About the role

The job involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. The franchisee is responsible for employment matters including hiring, firing, discipline, supervision, staffing, and scheduling.

Responsibilities

• Ensure customers receive a fast, accurate, friendly experience every visit.
• Manage assigned Systems such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Lead the Guest Service Department, ensuring great customer experience, sales promotions, and staff training.
• Lead the Kitchen Department, ensuring high-quality food delivery, food safety, food cost control, and staff training.
• Lead the People Department, hiring qualified staff, training them, and scheduling them to meet sales and profit goals.
• Support new employees and motivate them throughout their time at the restaurant.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality environment.
• Positive team player with flexible schedules and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in a corporate-owned McDonald's restaurant.

Qualifications

Competitive pay and a range of benefits including 15-25 days paid vacation, 10 paid holidays, an anniversary splash, and an 8-week sabbatical every 10 years. Education includes opportunities to earn a High School degree, college tuition assistance, and English classes as a second language. Medical, dental, and vision coverage are provided, along with pre-tax flexible spending accounts, short- and long-term disability, life, and accident insurance, and paid leaves of absence. Employees can also take advantage of service awards, adoption assistance, matching gifts programs, and more.