Department Manager

About the role

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

• Lead shifts every week, ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned Systems, such as Training, Food Safety, and Inventory Management.
• Set goals, delegate tasks to teams, follow up, and report results.
• Ensure the Guest Service Department delivers a great customer experience.
• Ensure sales promotions are executed well.
• Train service staff in service procedures.
• Organize the Front Counter McCafé and Drive-Thru areas for optimal service.
• Ensure the Kitchen Department delivers high-quality food quickly and safely.
• Control food costs and train kitchen staff in production procedures.
• Hire, train, and schedule crew members to meet sales and profit goals.
• Support Crew in getting off to a good start and recognizing and motivating them.

Requirements

• Previous managerial experience, preferably within a restaurant, retail, or hospitality environment.
• A positive attitude and a passion for working in a fast-paced environment.
• Must be 18 years or older to be a manager in our restaurants.