Department Manager

About the role

The role involves leading shifts and departments in a McDonald's restaurant owned and operated by an independent franchisee, not McDonald’s USA. This includes managing staff, ensuring customer satisfaction, and adhering to operational standards.

Responsibilities

• Lead shifts to ensure fast, accurate, and friendly service to customers.
• Manage assigned departments such as Training, Food Safety, and Inventory Management.
• Ensure the Front Counter McCafé and Drive-Thru areas are organized for optimal service.
• Oversee the delivery of high-quality food and fast service in the Kitchen Department.
• Hire, train, and schedule staff to meet sales and profit goals.
• Support new employees and motivate them throughout their tenure.

Requirements

• Previous managerial experience, preferably in a restaurant, retail, or hospitality setting.
• Positive attitude and ability to work in a fast-paced environment.
• Flexible schedule and willingness to adapt to the demands of the job.
• Must be 18 years or older to qualify for the position.

Qualifications

While not explicitly stated, qualifications typically include strong leadership skills, effective communication, and the ability to manage multiple tasks efficiently.

Skills

Essential skills include excellent customer service, organizational abilities, and the ability to handle multiple tasks simultaneously.

Benefits

Department Managers at a McDonald's Corporate owned store are eligible for a range of benefits including:

• 15-25 days paid vacation
• 10 paid holidays
• anniversary splash
• 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language
• Medical, dental, and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life, and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Pay

Competitive pay is offered based on the individual's qualifications and experience.

Schedule

The schedule is flexible and tailored to the needs of the department and the franchisee.