DEPARTMENT MANAGER ($10-20M)

Job Summary

Duties And Responsibilities

Qualifications

Benefits

Pay

Schedule

Manages sales activities in assigned retail and/or services departments. Ensures department(s) are appropriately stocked, attractively displayed, and adequately staffed to achieve sales goals and service standards.

• Responsible for department level execution of retail and/or assigned retail/services business strategies, procedures, and policies.
  • Ensures department is fully stocked, and merchandise is attractively displayed; to include effective signing, accurate price marking, fact tags, etc.
    • Adheres to corporate Visual Merchandising standards.
    • Captures stock replenishment with backroom and procurement personnel.
    • Acts as stock replenishment expert.
    • Establishes and implements an effective customer relations program.
    • Ensures service provided meets or exceeds NES standards and customer expectations.
    • Reviews department(s) merchandise stock structure, makes recommendations and provides information to Store Divisional Managers, Buyers, etc. regarding merchandise in-stock position, stock assortment, product saleability, local demand trends and requirements, etc.
    • Reviews daily sales reports.
    • Recommends/initiates markdowns, as necessary.
    • Provides input to Store Divisional Managers/Store Managers regarding departmental promotions, sales goals and budgets.
    • Controls scheduling to ensure staffing levels and payroll expenditures are appropriate to current business conditions.
    • Captures and implements departmental promotions and sales events with store operations, visual merchandising, and merchandise procurement associates.
    • Provides post-promotion feedback to Buyers, Store Manager, etc.
    • Supervises, trains, and motivates assigned sales associates.
    • Ensures subordinate associates are aware of sales goals, sales events, sales incentive programs, store policies, etc.
    • Keeps current regarding industry/market trends for assigned departments.
    • Conducts comparisons with other retailers to benchmark business practices.
    • Implements "best practices" as feasible.
    • Carries out policy of courtesy and service, recognizing the importance of genuine, obvious and active attention required in a retail organization.
    • Exercises tact, good manners, and courtesy when serving and assisting customers and fellow associates in the performance of duties.
    • Actively seeks to become knowledgeable concerning store policies and services offered in order to effectively carry out the requirements of this position.
    • Responds to inquiries and provides assistance in a prompt and friendly manner.

Qualifications

• 3 YEARS GENERAL EXPERIENCE: Experience which was gained in administrative, clerical, retail sales or other related work which enabled the applicant to gain knowledge of selling floor operation practices and procedures; skill in dealing with others in person-to-person work relationships; and the ability to exercise mature judgment.
• OR SUBSTITUTION OF EDUCATION FOR EXPERIENCE: 1 year of academic study above the high school level may be substituted for each 9 months of experience.
• AND 1 YEAR SPECIALIZED EXPERIENCE: Progressive experience which provided background in merchandise controls; inventory stock record keeping and reports; exempt or non-exempt supervisory experience; merchandise display; and retail promotions; or experience in the area of customer relations in an effort to improve sales and maintain operating cost efficiencies.

Benefits

N/A

Pay

N/A

Schedule

Full-Time (35 + hours)