Department Lead

Join our community of food professionals as a department lead overseeing Dry, Disposables, Culinary Equipment Supplies (CES), and fresh departments. This role ensures effective inventory management, profitable merchandise presentation, and high-quality customer service. You will also handle Manager on Duty responsibilities, including opening and closing the store in the absence of the Store Manager or Assistant Store Manager.

Responsibilities

• Ensure proper inventory levels based on store capacity, promotions, customer requests, and seasonal merchandise to maximize sales.
• Complete all daily orders and maintain superior customer service, freshness, and stock availability.
• Conduct daily date checks and ensure appealing presentation and pricing standards in assigned areas.
• Train, motivate, and develop staff to uphold company standards.
• Utilize computer systems for inventory, sales, and administrative tasks.
• Stock shelves, set up displays, ring up sales, and perform cleaning duties as needed.
• Open and close the store and perform Manager on Duty functions in the absence of leadership.
• Promote and model company cultural beliefs.
• Maintain a safe and well-kept facility by following safety policies and addressing hazards.
• Perform additional duties as assigned by Store Management.

Requirements

• Three (3) years of experience in a retail, restaurant, or customer service environment.
• Supervisory or lead experience preferred.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Proficiency with computer use, word processing, email, and internet software.
• High School diploma or equivalent required.

Preferred Qualifications

• Desire and ability to deliver exceptional customer service.
• Ability to quickly assess situations and make sound business decisions.
• Strong common sense and logical thinking.
• Ability to build professional relationships with customers.
• Self-motivated with strong analytical skills to assess customer needs and make recommendations.
• Adaptability and willingness to assist in various tasks to ensure efficient customer service.

Physical Requirements

• Frequent lifting between 40-80 pounds; occasional lifting over 100 pounds.
• Continuous standing, walking, and carrying of light to medium weights (1-50 lbs).
• Frequent pushing/pulling, climbing/balancing, stooping/squatting, bending, reaching above shoulder, twisting, and grasping/manipulating objects.
• Occasional kneeling and occasional driving of a vehicle.
• Exposure to varying temperatures (-10 to 85 degrees) and moderate noise levels in a retail environment.
• Work may require use of ladders or elevated surfaces.

Schedule

Full-time, 30-40 hours weekly.

Pay

Starting at $20.67 per hour. The expected base rate for this role is between $19 - $30 per hour, depending on experience, skills, and location.

Benefits

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance
• Overtime compensation (as applicable)