Department Lead

Join our community of food professionals as a department lead overseeing Dry, Disposables, Culinary Equipment Supplies (CES), and fresh departments. This role ensures effective inventory management, profitable merchandise presentation, and high-quality customer service, including Manager on Duty responsibilities in the absence of the Store Manager or Assistant Store Manager.

Responsibilities

• Ensure proper inventory levels based on store capacity, promotions, customer requests, and seasonal merchandise to maximize sales.
• Complete all daily orders and maintain superior customer service, freshness, and stock availability.
• Execute daily date checks and ensure appealing presentation and pricing standards in assigned areas.
• Train, motivate, and develop staff to uphold company standards.
• Utilize computer systems for inventory, sales, and operational tasks.
• Stock shelves, set up displays, ring up sales, and perform cleaning duties as needed.
• Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager, performing Manager on Duty functions.
• Role model and promote company cultural beliefs.
• Maintain a safe and well-kept facility by adhering to safety policies and addressing hazards.
• Correct safety issues and report unresolved hazards to store management.
• Perform additional duties as assigned by Store Management.

Requirements

• Three (3) years of experience in a retail, restaurant, or customer service environment.
• Supervisory or lead experience preferred.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Proficiency with computer use, word processing, email, and internet software.
• High school diploma or equivalent required.

Preferred Qualifications

• Desire and ability to deliver exceptional customer service.
• Ability to assess situations quickly and make sound business decisions.
• Strong common sense and logical thinking.
• Ability to build professional relationships with customers.
• Self-motivated with strong analytical skills to assess customer needs and make business-driven recommendations.
• Adaptability and willingness to assist in various tasks to ensure efficient customer service.

Work Environment

• Retail store setting open to the public, with exposure to outside weather conditions.
• Moderate noise levels; work surfaces may include ladders or elevated areas.
• Temperature ranges from -10 to 85 degrees Fahrenheit.
• Frequent physical interaction with customers and merchandise.

Physical Requirements

• Standing: Continuously
• Walking: Continuously
• Driving Vehicle: Occasionally
• Sitting: Occasionally
• Lifting:
  • 1-10 lbs: Continuously
  • 11-20 lbs: Continuously
  • 21-50 lbs: Continuously
  • 51-100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Carrying:
  • 1-10 lbs: Continuously
  • 11-20 lbs: Continuously
  • 21-50 lbs: Continuously
  • 51-100 lbs: Frequently
  • Over 100 lbs: Occasionally
• Push/Pull: Frequently (e.g., hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
• Climb/Balance: Frequently (e.g., in/out of truck/trailer, on/off ramp, stairs)
• Stoop/Squat: Frequently
• Kneel: Occasionally
• Bend: Frequently
• Reach Above Shoulder: Frequently
• Twist: Frequently
• Grasp Objects: Continuously (e.g., hand truck, boxes, cartons, steering wheel)
• Manipulate Objects: Continuously (e.g., boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
• Manual Dexterity: Frequently (e.g., typing, use of office machines)

Schedule

• Full-time with open availability, including weekends and holidays.

Pay

• Starting pay: $20.87 per hour.
• Expected base rate range: $17.13 - $27 per hour, depending on experience, education, skills, and location.
• Overtime compensation may be available.

Benefits

Benefits start on day one and may include:

• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance