Department Lead

Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people-first environment, and an opportunity to work alongside dedicated associates who share a passion for providing exceptional experience and service to our rural communities.

Benefits

• 401(k) plan with 100% match on the first 3% of contributions and 50% on the next 2%
• Healthcare plans to support your needs
• Virtual doctor visits
• Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program
• 15% Associate Discount
• Dave Ramsey’s SmartDollar Program (no cost to you)
• Associate Assistance Program
• RK Cares Associate Hardship Program
• 24/7 Chaplaincy Services

Responsibilities

• Oversee department operations including scanning outs, inventory management, recovery, price changes, planogram sets, and department cleanliness
• Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays
• Monitor and maintain accurate inventory levels by conducting regular stock counts, reconciling discrepancies, and replenishing inventory
• Oversee recovery to ensure a neat, organized, and visually appealing department
• Coordinate and execute price changes accurately and efficiently
• Manage implementation of playbook features and planogram sets according to company guidelines
• Maintain cleanliness and orderliness, enforcing sanitation and safety protocols
• Provide exceptional customer service using the customer engagement model
• Support front-end operations by processing transactions or loadouts as required
• Operate general office equipment, handheld devices, forklifts, pallet jacks, ladders, and other retail equipment
• Participate in cross-training for flexibility in various departments and responsibilities
• Engage in learning initiatives such as training programs, workshops, and webinars
• Provide friendly, proactive, and professional internal and external support
• Demonstrate behaviors that exemplify Rural King’s Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement
• Perform other duties as assigned

Requirements

• At least 2 years of retail experience with knowledge of specific department
• Excellent verbal and written communication skills
• Strong problem-solving skills and ability to remain composed under pressure
• Ability to prioritize tasks, meet deadlines, and maintain attention to detail
• Comfortable navigating computer systems and software
• Excellent customer service skills
• Flexibility with hours: ability to work a 40-hour workweek with varied hours, days, nights, and weekends as business dictates

Physical Requirements

• Ability to maintain a seated or standing position for extended durations
• Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
• Ability to use a ladder and/or pallet jack
• Able to navigate and access all facilities
• Skill to effectively communicate verbally with others, both in-person and via electronic devices
• Close vision for computer-related tasks

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.