Department Lead 1 National

ESSENTIAL FUNCTIONS

• Organizes assigned area to ensure ready access to and knowledge of all orders currently in process on a daily work basis
• Effectively communicates with customer service regarding work that is in the area or coming to the area for processing
• Works closely with Production Manager and Supervisor on other shifts/departments to determine daily, weekly, and monthly work schedules
• Maintains schedule and discusses labor needs as workload changes
• Maintains and monitors appropriate documentation on all orders
• Organizes work to be done and assigns accordingly, follows dashboard requirements to meet and exceed customer expectations
• Works with supervisor and manager to resolve problems as needed
• Trains employees and monitors their performance
• Solves technical problems and challenges by involving the appropriate people in order to keep production moving, to meet/exceed customer expectations
• Works with the appropriate personnel and participates in continuous improvement activities always looking for new ways to do the job with eye to reducing cost, streamlining processes, and increasing throughput
• Performs other duties as assigned

  POSITION QUALIFICATIONS

  • Accountability - Ability to accept responsibility and account for his/her actions.
  • Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others.
  • Applied Learning - Ability to participate in needed learning activities in a way that makes the most of the learning experience.
  • Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
  • Change Management - Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities.
  • Communication, Oral - Ability to communicate effectively with others using the spoken word.
  • Communication, Written - Ability to communicate in writing clearly and concisely.
  • Coaching and Development - Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
  • Judgment - The ability to formulate a sound decision using the available information.
  • Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
  • Conflict Resolution - Ability to deal with others in an antagonistic situation.
  • Relationship Building - Ability to effectively build relationships with customers and co-workers.
  • Safety Awareness - Ability to identify and correct conditions that affect employee safety.
  • Problem Solving - Ability to find a solution for or to deal proactively with work-related problems.
  • Reliability - The trait of being dependable and trustworthy.
  • Customer Oriented - Ability to take care of the customers' needs while following company procedures.
  • Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace.
  • Decision Making - Ability to make critical decisions while following company procedures.
  • Delegating Responsibility - Ability to allocate authority and/or task responsibility to appropriate people.
  • Self Motivated - Ability to be internally inspired to perform a task to the best of ones ability using his or her own drive or initiative.
  • Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
  • Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
  • Technical Aptitude - Ability to comprehend complex technical topics and specialized information.
  • Ethical - Ability to demonstrate conduct conforming to a set of values and accepted standards.

  SKILLS & ABILITIES

  • Education: High School Graduate or General Education Degree (GED): Preferred
  • Experience: 6 plus months of experience in manufacturing
  • Computer Skills: Basic knowledge of Microsoft Office

  PHYSICAL DEMANDS

  • Stand: Constantly
  • Walk: Constantly
  • Sit: Occasionally
  • Manually Manipulate: Frequently
  • Reach Outward: Frequently
  • Reach Above Shoulder: Occasionally
  • Lift/Carry: 10 lbs or less Frequently, 11-20 lbs Frequently, 21-50 lbs Occasionally, 51-100 lbs Occasionally, Over 100 lbs Not Applicable
  • Push/Pull: 12 lbs or less Frequently, 13-25 lbs Occasionally, 26-40 lbs Occasionally, 41-100 lbs Not Applicable

  WORK ENVIRONMENT

  • The majority of work is performed in shop conditions and can be in excess of 100 degrees Fahrenheit.