Department Information Systems Manager

Recruitment #0726-RI1011-01. Opening Date: 7/21/2026. Closing Date: 7/31/2026 11:59:00 PM. Full-Time position.

About the role

This examination is being given to fill one vacancy at the Human Services Agency and to establish an eligible list to fill future vacancies throughout the County.

Responsibilities

• Assumes management responsibility for information technology services and activities within a County department, including systems and applications development and maintenance, data processing, local and wide area network development and administration, office automation, web-site development and maintenance, and associated technical service support.
• Participates in the planning, development, and implementation of goals, objectives, policies, and priorities for department information technology systems and programs; recommends and administers policies and procedures.
• Monitors and evaluates the efficiency and effectiveness of information systems operational methods and procedures; reviews, investigates, evaluates, and selects new technologies for current and future business needs, including computer systems equipment, hardware, and software; recommends appropriate service and staffing levels; ensures compliance with County, department, or mandated standards.
• Plans, directs, coordinates, and reviews the work of department information technology staff; assigns work activities, projects, and programs; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems.
• Directs system and applications development, upgrades, and replacement; evaluates user requirements; directs the development of program and system specifications and technical documentation; develops, maintains, and implements programming standards, quality control procedures, and related processes.
• Prepares service, equipment, and software requests; writes specifications; evaluates bids and selects vendors; monitors performance of equipment and contracted services to ensure compliance with standards.
• Serves as technical resource or project manager on department information technology projects; reviews and approves project plans for technology enhancements or new products and services; analyzes client information system needs; recommends solutions and appropriate technology; designs project and resource plans and schedules; develops proposals using cost/benefit analyses; coordinates installation and evaluation of proposed hardware and software; controls, monitors, and reports budget expenditures; resolves complex technology issues; provides written reports and presentations on project status.
• Develops and administers department security strategy, policies, and procedures for network availability, security, and related services; ensures compliance with County and mandated standards.
• Manages network operations to resolve performance and capacity issues; develops plans and implements new technologies and data communications services to satisfy capacity and performance requirements.
• Directs and oversees department website design, development, and maintenance; serves as technical resource to department management on website development opportunities.
• Selects, trains, supervises, develops, motivates, and evaluates assigned staff; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline procedures.
• Oversees and participates in the development and administration of assigned budget; participates in the forecast of funds needed for staffing, equipment, materials, and supplies; monitors and approves expenditures; implements adjustments.
• Serves as department representative on a variety of information technology-related committees; coordinates with internal and external agencies; prepares and presents staff reports and other necessary correspondence.

Requirements

• Bachelor’s degree from an accredited college or university with major course work in computer science, information systems, mathematics, business administration, or a related field.
• Five years of increasingly responsible, professional analytical information systems experience, including two years in a supervisory capacity.

Substitution #1: Possession of an approved information systems technology certificate or completion of an approved information systems training course may substitute for all or part of the required education.

Substitution #2: Additional qualifying experience may substitute for the required education on a year-for-year basis to a maximum of two years.

Skills

Knowledge

• Operations, services, and activities of a comprehensive information technology program, including systems and applications development, data processing, network systems, and web-site development.
• Concepts and principles of emerging technologies.
• Operational characteristics, internal processes, services, and activities of a mainframe computer system.
• Operational characteristics and capabilities of multiple operating systems, platforms, environments, hardware, and software.
• Complex principles and practices of website development.
• Methods and techniques of evaluating client information technology requirements.
• Structured systems programming analysis and design.
• Methods and techniques of managing network systems performance and capacity.
• Principles and practices of project management.
• Principles and practices of system testing, analysis, and security administration.
• Principles and practices of managing technical change on a proactive basis.
• Methods and techniques of contract negotiation and administration.
• Advanced methods and techniques of evaluating computer systems hardware and software.
• Principles and practices of budget preparation and administration.
• Principles of supervision, training, and performance evaluation.
• Pertinent Federal, State, and local laws, codes, and regulations.

Ability

• Oversee and participate in the management of information systems programs within assigned department.
• Oversee, direct, and coordinate the work of lower-level staff; select, supervise, train, and evaluate staff.
• Apply highly complex technical principles and concepts to develop business solutions.
• Plan, organize, and manage systems, applications, and network projects and programs.
• Research and evaluate new technology in assigned area of responsibility.
• Serve as project manager on large-scale, complex projects.
• Evaluate client business requirements to determine information technology solutions.
• Serve as technical resource in assigned operational area.
• Recommend, develop, implement, and maintain information technology standards and processes, including disaster recovery, network availability, and security programs.
• Participate in the development and administration of goals, objectives, and procedures.
• Prepare and administer program budgets.
• Prepare clear and concise technical and administrative reports.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Physical/Mental Requirements

• Mobility: Frequent use of data entry devices; frequent sitting, standing, or walking for long periods; occasional pushing/pulling, bending, squatting, and crawling; driving.
• Lifting: Frequently 5-30 pounds; occasionally 70 pounds or less.
• Vision: Constant use of good overall vision; frequent reading/close-up work; occasional color, depth, and peripheral vision.
• Dexterity: Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching.
• Hearing/Talking: Frequent talking/hearing in person and on the telephone.
• Emotional/Psychological: Frequent decision making and concentration; frequent public contact; occasional working alone, working nights, and traveling.
• Environmental: Frequent exposure to noise.

Pay

Approximate salary: $10,747.05 - $13,063.11/month.

Benefits

• Health Insurance: Three medical plan options (Kaiser Plan, Select Plan, Premier Plan). Employees pay a portion of the premium; dependent coverage available.
• Dental Insurance: Choice of Delta Dental or United Health Care-Select Managed Care Direct Compensation Plan. No cost for employee-only coverage; dependent coverage available at employee’s expense.
• Vision Insurance: Coverage through Vision Service Plan (VSP). No cost for employee-only coverage; dependent coverage available at employee’s expense.
• Life Insurance: Coverage based on years of continuous service:
  • 1 but less than 3 years: $1,000
  • 3 but less than 5 years: $3,000
  • 5 but less than 10 years: $5,000
  • 10 years or more: $10,000
  Employees may purchase additional term life insurance up to $200,000 at the group rate.