Department Assistant Scheduler

About the role

The Department Assistant Scheduler plays a vital role in coordinating and completing patient access, clerical, reception, and other duties within the department. Your responsibilities include managing complex patient rescheduling and appointment confirmations, handling inventory, and performing various administrative tasks to support department functioning.

Responsibilities

• Greets arriving patients and their families, visitors, and other hospital/medical staff in a kind, courteous manner
• Keeps lobby and public areas organized and professional in appearance
• Manages multiple phone lines, maintaining a positive, cheerful demeanor
• Pre-registers patients in all programs efficiently and accurately
• Schedules complex new patient appointments accurately, and in an appropriate manner as per scheduling guidelines

Requirements

• High School Diploma or GED
• One (1) - Three (3) years of secretarial experience
• Preferred: Secretarial experience in healthcare setting, insurance authorization and verification experience, accounts receivable experience, patient scheduling experience

Qualifications

• Exceptional organizational skills
• Meticulous attention to detail
• A patient-centered approach
• Ability to manage multiple tasks and communicate effectively

Skills

• Excellent communication skills
• Strong organizational abilities
• Attention to detail

Benefits

• Comprehensive benefit package including medical, prescription drug, dental, vision, life insurance, paid time off, tuition reimbursement, retirement plan benefits

Pay

The posted compensation range is $18.00 - $24.41 /hour. CommonSpirit Health reserves the right to pay more or less than the posted range as permitted by law.

Schedule

The schedule is Monday - Friday 8:00am - 5:00pm.