Department Assistant I

Work location: Cheyenne, WY (5114 Richard Rd). On‑site position.

About the role

Provides clerical and administrative support within a department or location to support smooth operations. Handles tasks such as managing schedules and projects, preparing reports and correspondence, and coordinating activities with internal and external contacts. Must be able to work with a greater degree of independence and responsibility.

Responsibilities

• Enter and track daily activities within service requests
• Enter, update, and maintain project information utilizing internal systems
• Manage trucking purchase orders (POs) from start to finish, including:
  • Creating POs and entering PO numbers on corresponding service request activity lines
  • Communicating with freight vendors to confirm load details, obtain rates, and issue POs
  • Updating POs with vendor‑provided information
  • Receiving completed POs
  • Creating PDF files of POs and associated invoices for project records
• Maintain local site‑specific forecasts by updating new quotes and ongoing project changes
• Update and track mat count data to verify accuracy using Microsoft Excel and the internal system
• Collect required documentation for project billing upon completion of service requests, including mat counts, freight charges, and labor costs
• Review and approve employee project labor hours
• Maintain customer‑specific project files in both digital and physical formats
• Assist with vendor setup as needed
• Process and track expense reports for designated team members
• Coordinate mat shipments and print field paperwork when coverage is needed

Requirements

• High School Diploma or Equivalent
• One year of experience preferred
• Purchasing order experience a plus
• Experience with Microsoft Excel and Outlook preferred
• Customer service driven — a MUST

Why join us

One of NPK’s Core Values is Excellence — a commitment to delivering value through performance, innovation, and service quality. NPK is where you can challenge yourself in new and exciting ways and work in an environment that supports and values you. The company is committed to finding, developing, retaining, and rewarding the best talent while providing an environment where employees can grow professionally and personally.

NPK’s values — Safety, Integrity, Accountability, Respect, and Excellence — are non‑negotiable fundamentals that define what is important. They are the foundation for the company’s purpose, which encapsulates how values work together to drive decision‑making, actions, and behaviors, helping create meaningful relationships with each other, clients, and partners.

The PURPOSE acronym reflects the culture:

• P — People Focused: First in every action
• U — United: Different voices make us stronger together
• R — Reliable: Unwavering in our quality and service
• P — Passionate: Energy and excitement is our fuel
• O — Optimistic: Any moment is a chance to shine
• S — Sincere: Authenticity starts with vulnerability
• E — Enterprising: Agility is the key to opportunity