Department Assistant

About the role

The Behavioral Health Division at CenClear is seeking a Department Assistant to provide exceptional customer service and administrative support.

Responsibilities

• Create a welcoming environment for clients and visitors
• Answer and direct phone calls
• Check clients in and out for appointments
• Schedule appointments and manage calendars
• Process payments for services rendered
• Perform data entry and maintain client records
• Maintain confidentiality and adhere to HIPAA guidelines
• Track and record training certificates, hours and evaluations for the Mental Health and Drug and Alcohol Division
• Enter and maintain online training management for the Mental Health and Drug and Alcohol Division
• Must be able to communicate effectively to follow up with staff on training completion
• Operate office equipment and utilize Microsoft Office programs
• Travel periodically to satellite offices in surrounding counties as needed
• Work 40 hours per week, 52 weeks a year (some evenings as needed)

Requirements

This role requires professionalism, attention to detail, and a strong commitment to confidentiality in a behavioral health environment.

Qualifications

• Business or associate degree or 3 to 5 years of related job experience
• Excellent customer service skills
• Strong oral and written communication skills
• Effective organizational skills with the ability to manage multiple tasks and prioritize effectively
• Prior knowledge of computer software, office equipment, and Microsoft Office programs preferred
• Must have access to reliable transportation
• Must obtain the following clearances prior to hire: PA State Police Criminal History, PA Child Abuse History, FBI Criminal History, and Mandated Reporting Certificate

Skills

Must be able to communicate effectively; this will be key to following up with staff to make sure they have completed and turned in necessary training certificates, hours and evaluations.

Benefits

• Excellent Medical, Dental and Vision Insurance (cost shared)
• Vacation/Sick Leave
• Paid Holidays (10 per year this includes a floating holiday)
• Flexible Spending Account
• Life Insurance
• 18% Verizon Wireless Discount
• Mileage Reimbursement
• Tuition/Course Reimbursement for applicable coursework
• Student Loan Forgiveness (if position meets PSLF and LRP program requirements)
• Technology and Software Discounts available

Pay

$16.05 per hour

Schedule

Full-time/Hourly/Non-exempt

Company Information

CenClear is an Equal Opportunity Employer. We make employment decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.