Dental Receptionist - Emergency and Limited Care Treatment Clinic

Essential Duties And Responsibilities

• Works with faculty, peers and supervisors to deliver customer service oriented and patient centered care within the DMD clinics.
• Participates with a team in the delivery of customer service via telephone.
• Discern the needs of callers and address that need during first contact, if possible.
• Direct caller to the appropriate area when necessary.
• Make decisions independently according to protocol.
• Make appointments for patients of record, when appropriate.
• Register new patients, collecting demographic information.
• Collect and verify patient insurance information.
• Conduct financial transactions: accept and post payments, issue receipts, and balance at end of day.
• Continue to be a resource to patients by answering questions regarding billing, payment plans, treatment plans and insurance coverage.
• Maintains HIPAA, OSHA and Infection Control compliance at all times.

Benefits

The University of Louisville has an exceptional benefits package; to learn more about our benefits please visit here.

Target Compensation

Target Compensation Maximum: $23.66
Target Compensation Minimum: $15.76
Compensation Will Be Commensurate To Candidate Experience.

Equal Employment Opportunity

The University of Louisville is an Equal Employment Opportunity employer. The University strives to provide equal employment opportunity on the basis of merit and without unlawful discrimination on the basis of race, sex, age, color, national origin, ethnicity, creed, religion, disability, genetic information, sexual orientation, gender, gender identity or expression, veteran status, marital status, or pregnancy.

Demographic Information

No employee or applicant for employment is required to endorse or condemn a specific ideology, political viewpoint, or social viewpoint to be eligible for hiring, contract renewal, tenure, or promotion. Consistent with applicable law, demographic information is collected for aggregate reporting requirements. Demographic information provided through this application is not available to hiring managers/committees and is not considered in hiring or employment decisions.

Contact Information

If you require assistance or accommodation with our online application process, please contact us by email at employment@louisville.edu or by phone 502-852-6258.