Dental Practice Coordinator

About the role

We specialize in general dentistry and guide patients through procedures using state-of-the-art technology, specialized training, and a fun, healthy approach toward building a lifetime of healthy and happy smiles. We feel we are able to do this using the Core Values which guide our interactions every single day. As a Dental Practice Coordinator, you will be responsible for coordinating dental appointments with doctor schedules, coordinating insurance benefits, working with other health professionals, and helping patients schedule their appointments. A Practice Coordinator must demonstrate exceptional interpersonal skills, while maintaining a high level of professionalism.

Responsibilities

• Use of multi-line phone to make, answer, and direct phone calls.
• Posting and submitting insurance claims.
• Coordinate appointments to maximize the daily production goal.
• Monitor the schedule throughout the day to ensure that it runs smoothly.
• Explain treatment options and procedures.
• Work closely with the dentist and dental staff to schedule treatment in a timely manner according to urgency of treatment.
• Work with the dentist to determine options for completion or treatment.
• Present the patient with all options and a financial estimate for all options.
• Check accounts balances of patients coming in and prepare to discuss any monies due.
• Work with insurance companies to approve dental and medical procedures.
• Receive and enter payments to appropriate accounts.
• Balance cash, match bank deposit slips, and receipts daily.

Requirements

• Available to work practice hours of 7:00 am to 4:30 pm Monday through Thursday.
• Knowledge of dental procedures preferred.
• Basic knowledge of Microsoft Word and Excel and Eaglesoft (Preferred).
• General knowledge of proper grammar, punctuation, and spelling.
• Effective verbal skills to communicate with patients, parents, doctors, and staff, in person and on the telephone.
• Ability to work on multiple projects at once.
• Ability to work both independently and cooperatively in a team setting.

Benefits

• Competitive market rate wages relative to skill and tenure
• In-office training for self-development and progression in the industry if desiring greater skills
• Top benefits including Medical Insurance
• Excellent growth and advancement opportunities
• Consistent hours