Dental Office Assistant

About the role

Neibauer Dental Care in Culpeper is seeking a Business Assistant to join their team. The role offers a maximum hourly pay of $22.00.

Responsibilities

• Greet and welcome patients as they enter the office to create a great first impression of the team.
• Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies.
• Utilize Dentrix for patient scheduling and records.
• Schedule and confirm appointments for multiple providers in the office.
• File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage.
• Post insurance and patient payments and process accounts receivables.
• Review treatment plan fees and payment options with patients.
• Partner with the providers and team to implement Heartland Dental systems to optimize office potential.

Requirements

• Experience working in a fast-paced and customer-centric environment.
• Excellent communication and organizational skills.
• The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
• 1+ years of experience in a dental or medical setting.
• 1+ years of experience with insurance billing and accounts receivable.
• Dentrix or other dental software experience.

Qualifications

• Minimum qualifications include the ability to perform essential duties satisfactorily with or without reasonable accommodation.
• Ability to sit for prolonged periods and work on a computer.
• Able to lift up to 15 pounds occasionally.
• Availability to attend virtual training sessions (or in-person) periodically throughout the year.

Skills

• Strong communication and organizational skills.
• Basic knowledge of insurance billing and accounts receivable.
• Familiarity with Dentrix or similar dental software.

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off).
• Front-loaded education and training, providing opportunities to develop to your full potential.
• Opportunity to be a part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential.
• Access to on-demand Daily Pay.

Pay

This role offers a maximum hourly pay of $22.00.

Schedule

Must be available to work the following schedule: Monday-Friday 7a-5p, 2 Saturdays a month from 7a-12p (if working Saturday, you will have 1 day off during the week).