Dental Office Assistant

About Badger Hills Dental Care

Badger Hills Dental Care is a unique Heartland Dental supported office serving the community. It is part of an 8-person team that prioritizes collaboration, communication, and community involvement. The office is energetic, growing, and welcoming to new team members.

Responsibilities

• Greet and welcome patients to create a positive first impression
• Manage front office duties such as answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records management
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Process insurance and patient payments and manage accounts receivables
• Review treatment plan fees and payment options with patients
• Partner with providers and the team to implement Heartland Dental systems to optimize office operations

Requirements

• MUST have customer service experience
• Working Schedule: Monday - Thursday 7:30AM-5PM/Close (1 hour lunch), Friday 7:30AM-2PM (alternating close)

Qualifications

• Experience working in a fast-paced and customer-centric environment
• Excellent communication and organizational skills

Skills

• Knowledge of Dentrix for patient scheduling and records management
• Experience with insurance billing and accounts receivable

Benefits

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front-loaded education and training opportunities
• Opportunity to be part of a secure, industry-leading company with a stable career and unlimited growth potential

Pay

Not specified

Schedule

Monday - Thursday 7:30AM-5PM/Close (1 hour lunch), Friday 7:30AM-2PM (alternating close)

Benefits

• Health insurance
• Retail savings plan
• Six paid holidays
• PTO (paid time off)