Dental Front Desk Administrator

Dental Front Desk Administrator – Clive, IA Kimball & Beecher Family Dentistry | Clive, Iowa Are you organized, dependable, and great with people? Do you enjoy keeping things running smoothly while helping others? Kimball & Beecher Family Dentistry is looking for a Dental Front Desk Administrator to join our Clive, Iowa team! This position is ideal for someone who enjoys patient interaction, appointment scheduling, administrative support, and helping a dental office operate efficiently. You’ll play an important role in creating a positive patient experience, coordinating appointments, supporting insurance and billing processes, and keeping daily front office operations on track. Dental or medical office experience is preferred, but not required. We’re willing to train the right person who has strong organizational skills, a positive attitude, and a willingness to learn. What You'll Do As a Dental Front Office Coordinator, you'll help patients navigate their appointments while supporting the administrative and scheduling needs of the practice. Your Responsibilities Will Include Schedule patient appointments and coordinate treatment plansAnswer incoming phone calls, respond to emails, and assist with patient inquiriesGreet patients and help create a welcoming, professional front office experienceAssist patients with billing, dental insurance, and financial questionsSubmit dental insurance claims and follow up on outstanding claims or issuesCollect patient payments and maintain accurate account recordsMonitor cancellations and broken appointments to help maintain an efficient scheduleCoordinate referrals and manage patient correspondenceCommunicate with the clinical team to support smooth patient flowMaintain organized records and assist with daily administrative tasksHelp ensure the front desk remains organized, efficient, and patient-focused What We're Looking For We're looking for someone who takes pride in their work, communicates well, and understands the importance of organization and follow-through. The Ideal Candidate Will Have Strong customer service and communication skillsExcellent organizational skills and attention to detailThe ability to multitask and prioritize in a busy environmentA professional, friendly, and patient-focused attitudeDependability and a strong sense of responsibilityComfort handling confidential information and financial detailsThe ability to work collaboratively with dentists, hygienists, and other team membersA willingness to learn dental office systems, scheduling, and insurance processes Previous dental office, medical office, receptionist, patient coordinator, or administrative experience is a plus, but not required. We welcome candidates with transferable customer service and administrative skills who are interested in learning the dental field. Benefits & Perks We value our team and offer benefits designed to support our employees, including: Health insurancePaid Time Off (PTO)401(k) retirement planDental benefits for employees and eligible family membersScrubs providedBiweekly paySupportive leadership and team cultureOpportunities for professional growth within the organization Why Join Kimball & Beecher? Kimball & Beecher is a privately owned dental group committed to providing high-quality dental care and creating a welcoming experience for every patient. We believe a successful dental practice depends on a strong team behind the scenes as well as in the clinical setting. Our team values collaboration, accountability, and treating patients and coworkers with respect. As part of our front office team, you'll have the opportunity to develop your administrative skills, learn more about dental operations, and contribute to the success of the practice. Ready to Join Our Team? If you're organized, enjoy working with people, and want to be part of a supportive dental team, we'd love to hear from you! Apply today to join Kimball & Beecher Family Dentistry in Clive, Iowa. #hc268664