Dental Coordinator - Grad Prosthodontics

About the role

The Dental Coordinator Graduate Prosthodontics supports the Graduate Program in Prosthodontics by providing clerical support to faculty, students, and staff. Key responsibilities include managing the reception and patient records area, answering phone calls, scheduling appointments, preparing reports, and coordinating with Patient Financial Services.

Responsibilities

• Manage the reception and patient records area of the department.
• Answer phone calls, responding to queries, questions, and complaints.
• Maintain Central Appointment System, scheduling and confirming appointments, and managing a short call list.
• Accurately enter patient insurance information and verify active coverage for state insurance.
• Prepare reports regarding resident productivity as requested by the Director.
• Daily review treatment notes and treatment provided by residents/students for accurate entry in axiUm.
• Coordinate with Patient Financial Services for pre-authorizations as needed.
• Conduct orientation for new residents regarding clinic operations and MUSoD clinical protocol.
• Cover the record review process with residents on a monthly basis and print out unapproved treatment notes for faculty approval.
• Word process routine and confidential documents, correspondence, reports, meeting minutes, syllabus, course material, and schedules.
• Copy lecture materials and other documents.
• Aid faculty with course administration including requesting and compiling reports, recording and calculating clinical, laboratory, and lecture grades, maintaining computerized and manual files, and ordering office supplies.

Requirements

• High school education.
• Two years of relevant experience in dental office work, including receptionist duties, dental insurance processing, or other healthcare experience.
• Excellent oral and written communication skills.
• Courteous demeanor and attention to detail.
• Flexibility and ability to work independently with little supervision.
• Ability to access and retrieve patient records throughout the clinic.
• Proficiency in other languages may be required.

Preferred Knowledge, Skills and Abilities

• Department: Dental School.
• Preferred experience in dental office work, healthcare experience, or similar roles.
• Proficiency in other languages may be required.

Benefits

Marquette University offers a comprehensive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement. For more information, please visit this link.

Pay

Details about pay are not specified in the job posting.

Schedule

The shift is First Shift (Day), with hours per week: 40.

Contact Information

To apply, visit this link. Qualified candidates are encouraged to apply. Applications can also be submitted by mail to:

Attn: Human Resources
MARQUETTE UNIVERSITY
313 N 13th St Rm 221
P.O. Box 1881
MILWAUKEE, WI 53233