Dental Billing Coordinator - West Babylon,NY

Benefits

• 401(k) matching
• Company parties
• Competitive salary
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Tuition assistance

Responsibilities

• Send Insurance claims and monitor that all information is available and sent with initial bill drop.
• Communicate with the team immediately and regularly when service items are missing that may make it harder to get Insurance to pay.
• Pay attention to and communicate when we see Insurance companies starting to play "games" with claim payment. Get ahead of their "games" and out smart them with our clinical findings clearly and appropriately communicated in hopes to avoid their initial denial.
• Create standards with the clinical team on what is needed on all claims.
• Maintain and update Pre-determinations sent to Patient's Insurance companies.
• Collaborate with our financial team and/or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care.
• Comfortable with keeping up to date with email communications as the day goes on.
• Monitor sent claims that become denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment.
• Aid Providers with any further documentation needed to secure timely payment of claims.
• Constantly collaborate with the Front Desk team to increase their knowledge of dental insurance billing.
• Mentor new team members when they move through their global training time.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
• Generate and review reports, when directed.
• Enter Insurance payments accurately.
• Add new insurance plans into system when needed or directed.
• Make sure plan notes are up to date and accurate when working through your day.
• Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information.
• Follow our secondary insurance policy to assist patients are submitting their claims accurately and timely.
• Help assume responsibility to decrease accounts receivable.
• Closing out is assigned on a rotating basis. Make sure work is accurate, timely and shared with the right parties.
• Participate in bi-weekly Huddle calls with Admins to develop a better process in all we do.
• Ledger items addressed as needed.

Qualifications

• Three or more years experience in dental insurance billing departments. General dental practice experience is a must, three to five years preferred.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Billing Coordinators work every other Saturday.
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• The ability to calculate percentages accurately and quickly. Very strong math skills. Strong ability to understand and explain EOB's.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications with patients regarding sensitive financial concerns.
• Outstanding teamwork skills and the ability to work with a diverse group of people.
• Bi-lingual in English and Spanish welcomed.

Education

High school or equivalent (Required).

College degree preferred.