Dental Billing Coordinator Patchogue NY

About the role

Become a part of the dynamic and vibrant team at Babylon Dental Care, where the focus extends beyond dental care to making a profound impact on our community and enhancing the lives of our patients. As a foundational provider of general, specialty dental services, and Sleep/Airway Disorder treatments, Babylon Dental Care is recognized for its commitment to excellence, compassion, and unmatched patient care. We are currently seeking a Billing Coordinator to infuse new energy into our Billing/Front Desk teams.

Responsibilities

• Send Insurance claims and monitor that all information is available and sent with initial bill drop. Communicate with the team immediately and regularly when service items are missing that may make it harder to get Insurance to pay.
• Pay attention to and communicate when we see Insurance companies starting to play "games" with claim payment. Get ahead of their "games" and out smart them with our clinical findings clearly and appropriately communicated in hopes to avoid their initial denial. Create standards with the clinical team on what is needed on all claims.
• Monitor Pre-determinations sent to Patient's Insurance companies. Keeping an eye on their timely return to move forward with patient's care. Communicate with Patient Coordinators about any issues that may arise.
• Collaborate with our financial team and/or Patient Coordinators to address and collect patient balances when they are set to return to the Practice for care. Mentor PC's on how to understand prior balances and what to communicate to patients' in attempt to collect these balances.
• Comfortable with keeping up to date with email communications as the day goes on.
• Monitor sent claims that become denied or rejected and in an immediate fashion dealing with all barriers to ensure Practice payment. Address as needed to move process along to ensure insurance payment.
• Assisting Providers with any further documentation needed to secure timely payment of claims.
• Constant collaborator in helping Front Desk team increase their knowledge of dental insurance billing.
• Mentoring new team members when they move through their global training time.
• Work collaboratively with the entire Practice to meet or exceed monthly goals so all can receive their check exercise bonus!
• Generate and review reports, when directed.
• Enter Insurance payments accurately.
• Add new insurance plans into system when needed or directed.
• Maintain plan notes up to date and accurate when working through your day.
• Send insurance claims & pre-authorizations manually & electronically with necessary attachments and information.
• Follow our secondary insurance policy to assist patients are submitting their claims accurately and timely.
• Help assume responsibility to decrease accounts receivable.
• Closing out is assigned on a rotating basis. Make sure work is accurate, timely and shared with the right parties.
• Participate in bi-weekly Huddle calls with Admins to develop a better process in all we do.
• Ledger items addressed as needed.

Requirements

• Three or more years experience in dental insurance billing departments. General dental practice experience is a must, three to five years preferred.
• Flexibility in regards to scheduling. Our office is open 6 days a week, including early morning, late evenings, and some holidays. Billing Coordinators work every other Saturday.
• Experience providing exceptional hospitality-inspired customer service in a fast-paced Practice.
• Excellent attention to detail and high follow through.
• The ability to calculate percentages accurately and quickly. Very strong math skills. Strong ability to understand and explain EOB's.
• A positive, friendly, and enthusiastic attitude. Collaborative and comfortable in communications with patients regarding sensitive financial concerns.
• Outstanding teamwork skills and the ability work with a diverse group of people.

Qualifications

• High school or equivalent (Required).
• College degree preferred.

Skills

• Knowledge of Dentrix Ascend (or other dental software) would be helpful in setting you up for success, but not mandatory. Ability and open to learn our dental software.
• Strong Dental Insurance knowledge is required for the most success in this role.

Benefits

• Competitive Compensation: Earn $25 to $29 per hour, reflective of your skills and dedication.
• Comprehensive Benefits: Enjoy paid holidays, personal time off, sick time (as per NYS law), health insurance options available, a $2500 dental credit for your own dental needs within the Practices and a 401K with employer match. Monthly team bonus opportunities are extended. Most benefits start after your probationary period of 90 days. You start accruing sick time from day one, as per NYS and the Practice extends PTO within year one.
• Professional Growth: Opportunities for learning and advancement in a supportive environment that values innovation and hard work.

Pay

$25.00 - $29.00 per hour

Schedule

Open 6 days a week, including early morning, late evenings, and some holidays. Billing Coordinators work every other Saturday.