Dementia Resource Manager

Dementia Resource Manager Full-Time Days, Monday - Friday Keswick is located in Baltimore, MD. We are seeking dedicated, caring team members willing and able to commit to our workplace values: Connection, Empathy, Inclusion, and Advocacy! The Dementia Resource Manager in this role is responsible for the programs and services associated with Keswick's Cognitive and Caregiver Resource Center. The manager oversees daily operations, including service navigation, development, facilitation of dementia education, and engagement with the Keswick campus and the local community. Why Choose Keswick? Keswick is a not-for-profit aging services organization dedicated to improving the experience of aging, together. With over 140 years of expertise, we have become a trusted leader in providing compassionate services for older adults in our community. Keswick employees are part of a compassionate and award-winning team, working together to deliver top care to the people of Baltimore. When you join our team, you can expect: Health and prescription coverage with lower-than-average deductibles and copays Dental and vision benefits Free short- and long-term disability coverage Employer-paid Life and AD&D Insurance for full-time employees (optional supplemental life insurance) 401(k) program with employer matching up to 6% Generous vacation, sick, and holiday pay with an option to "cash out" unused vacation hours MTA discounted bus passes Teladoc - Free 24-hour access to a physician Employee Assistance Program with a variety of free services Employee Recognition Program Free access to our Employee Wellness Program, such as Zumba and Pilates What is required for the Dementia Resource Manager position? Bachelor's degree required in gerontology, aging services, or a closely related human services field PREFER: Current certification as a CTRS or ADC PREFER: Current certification(s) in dementia-related curriculum and training PREFER: 3+ years of related work experience with older adults and/or service navigation PREFER: 3+ years of related work experience with people with dementia/cognitive impairment What will I do as a Dementia Resource Manager with Keswick? Plan, direct, organize, and manage the day-to-day operations and programs of the Resource Center in response to facilitator needs, classroom preparation, technology needs, and reporting, including direct oversight of the space when utilized by other campus departments or community groups. Manage budgetary spending and revenue directly related to the Resource Center in coordination with the overall community health goals. Independently manage and make decisions to ensure the safety of participants/clients within the space and to maintain operational effectiveness as it impacts the entire organization’s function. Develop and implement organization-wide policies and procedures related to the resource center and its operations, both onsite and offsite. Direct and independent supervision of ancillary staff and contracted facilitators serving the cognitive and caregiver resource center and programs. Coordinate with the Volunteer Services Manager to identify volunteers’/interns' skill sets to assist in the Resource Center and directly supervise their work as assigned. Develop and deliver current, evidence-based education about AD/ADRD and cognitive well-being (in-person, virtually, and at off-site locations) in collaboration with the Director of Education and Engagement. Deliver dementia training to informal and formal caregivers, including multi-care staff, in coordination with the community health education team. Serve as a resource and subject-matter expert for dementia to Keswick staff and campus departments. Assess the needs and understanding of individuals with dementia and care partners during regular interactions and communications with clients. Collaborate with internal departments and external partners to identify and develop an assortment of education, engagement, and referral networks for people living in the community with cognitive impairment and their care partners. Network with other community agencies and serve as a representative of Keswick to promote the Resource Center to the public. Maintain awareness of community resources and best practices for dementia, Alzheimer’s disease, care partner self-care, and support services. What makes Keswick unique? Our vision is for greater fulfillment and freedom of choice in aging, for all. Committed to enhancing the quality of life for the guests and residents it serves, Keswick provides various award-winning services that enhance their lives and get them back to doing what they love.