Demand Planner

About the role

The Demand Planning Coordinator plays a key role in supporting demand planning activities across the organization. This position partners closely with production planning, purchasing, and other cross-functional teams to ensure accurate forecasts, timely production order execution, and proactive management of risks and priorities.

Responsibilities

• Demand Planning & Forecast Support: Coordinate with demand planners to ensure demand forecasts are completed accurately and on schedule. Manage approval workflows and approval communications for items within the 4 week planning lock period. Provide forward-looking visibility of campaigns and business priorities, partnering with planners to maintain a rolling 6 week outlook. Support planners with day-to-day planning questions, issue resolution, and prioritization.

• Production & Order Monitoring: Monitor out-of-resource (OOR) items, production order entry, and key planning dates to ensure timeliness and compliance with planning standards. Track production order execution and escalate potential risks or delays in advance. Support planning-led hyper-care initiatives, including Degree campaigns, DMC campaigns, and other high-priority business programs.

• Reporting & Data Intelligence: Develop, maintain, and analyze demand planning reports to support forecasting accuracy and decision-making. Identify gaps in current reporting and build additional reports as needed (e.g., actual sales vs. forecast, forecast accuracy, trend analysis). Use data intelligence to identify risks, opportunities, and continuous improvement initiatives.

• Process & SOP Support: Create, maintain, and support customer-specific SOPs related to demand planning and forecasting activities. Assist with planning process standardization and documentation to ensure consistency and audit readiness.

Qualifications

• Education: Bachelor's degree in Business Administration, Supply Chain Management, Finance, or related field, or equivalent work experience.

• Experience: 2+ years of experience in demand planning, supply chain coordination, planning support, or a related role preferred.

• Skills: Demonstrated experience in supporting forecast processes, campaign planning, or demand planning execution in a manufacturing, CPG, and distribution environment. Ability to manage multiple and changing projects and priorities. Ability to make decisions within established guidelines. Ability to work under pressure regularly. Proven ability to identify risks through shortage reports. Exceptional detail ability with accuracy and passion, able to provide meaningful data, analysis, and present reasoned outcomes. Knowledge of shortage reports and purchase orders. Technology/Software: Proficient in Microsoft Suite applications and various market research tools. Intermediate/advanced computer skills (Excel, interlinked databases, ERP). Solid understanding of Material Requirements Planning (MRP) systems and logistics operations, including inventory control, procurement workflows, and supply chain coordination.

• Communication: Detailed listener. Exceptional written and verbal communication skills. Ability to present information clearly and concisely to various stakeholders.

• Physical Capabilities: Strength (lifting, dexterity, repetitive motion): Able to use a computer extensively. Movement (standing, stopping, sitting, crouching, crawling): General movement in an office setting with extended time relating to sitting. Hearing (loud noise tolerance, quiet work area, public speaking, receiving work direction): Normal sound volumes in an office setting, some exposure to a production floor environment which may be loud. Vision (judge distance, read signs, extend computer work, identify details): Able to read information, view a computer screen for extended periods, and recognize hazards.