Demand Planner

SUMMARY

Highline Warren is seeking a Demand Planner to join our team. Key responsibilities include generating accurate demand plans, collaborating with cross-functional teams, and communicating demand plan decisions to key stakeholders. The role involves liaising between Commercial and Supply Chain teams to ensure demand plans align with customer requirements, market intelligence, and strategic business goals.

Essential Functions

• Demand Management: Serve as a trusted advisor to key sales channels. Collaborate with Sales, Marketing, Product/Category Management, Finance, and customers to understand business insights, pricing, promotions, market dynamics, new products, and other supporting assumptions that impact demand. Develop and maintain accurate and reliable demand plans by enriching baseline demand forecast models with input from cross-functional partners across the rolling 24+ month planning horizon. Participate in new product launch planning and lifecycle management. Monitor daily and weekly demand variances. Liaise with Customer Operations and Supply Planning on abnormal demand identification and management. Participate in regular CPFR alignment calls with key customers, sales, and supply chain teams to align promotional plans, order forecasts, and replenishment strategies that ensure optimal product availability and service levels. Utilize POS, inventory, and order data from customer systems (Retail Link, Relex, web portals, etc.) to identify trends, forecast variances, and potential supply risks.

• Integrated Business Planning (IBP) Process Participation: Support the Sales, Marketing, Product/Category Management and Finance teams including the Demand Review process leader, in preparing for the Demand Review step of the monthly IBP cycle. Collaborate with Commercial teams to reconcile the demand forecast with business assumptions and strategic objectives. Develop, document, update, and challenge the factors and assumptions supporting the demand plan. Support Finance with volume projections for budgeting and financial forecasting. Ensure seamless handoffs between Demand, Supply, and Financial Planning processes.

• Data Analytics and Reporting: Utilize demand planning and analytics tools to generate demand forecasts and scenario analyses. Maintain performance dashboards to monitor and analyze key performance indicators (KPIs) for demand plan accuracy, including (MAE/WMAPE, Bias, FVA, etc.). Identify root causes of variances and recommend corrective actions. Translate data into actionable insights that drive decision-making. Drive continuous improvement in demand planning capability through analysis of demand trends, assumption tracking, and business intelligence. Contribute to improving demand planning processes, tools, and data quality. Participate in system enhancements, testing, and adoption of best practices. Drive a culture of accountability and transparency around demand plan ownership.

Minimum Qualifications

• Bachelor's degree in business, data analytics, supply chain, or a related field

• 2-3+ years of experience in demand planning, forecasting, or supply chain planning

• APICS/ASCM (CPIM, CSCP, CTSC) or IBF (CPF/ACPF) certifications (plus)

• Experience in the retail industry or consumer packaged goods (CPG) industry (plus)

• Ability to use data to solve problems, make informed decisions, and implement effective solutions

• Strong organization skills and the ability to synthesize complex data into clear, actionable insights

• Excellent interpersonal, verbal, and written communication, to include presenting data effectively

• Strong analytical and problem-solving capabilities with advanced Excel and data visualization proficiency (e.g., Power Query, Power BI, Tableau etc.)

• Experience with forecasting tools and ERP/planning systems (SAP, Oracle, JDA, o9, Kinaxis, etc.)

• Familiarity with Oliver Wight S&OP/IBP principals and best practices (plus)