Delivery Supervisor

About the role

The Delivery Supervisor is a hands-on leader responsible for coordinating all delivery operations, including collaboration on routing, driver performance, and fleet readiness. This role manages a team of drivers, ensuring safety, compliance, and exceptional customer service while fostering collaboration across departments. The Delivery Supervisor works closely with routing, warehouse, and sales teams to resolve issues quickly and maintain efficient delivery schedules. This position requires someone who leads by example, develops talent, and drives operational excellence across all delivery functions.

Responsibilities

Leadership & Team Development

• Hire, train, and manage delivery drivers, ensuring engagement and accountability
• Hold weekly team meetings to communicate updates and priorities
• Manage onboarding and ensure completion of all training tasks
• Support retention through positive engagement and development
• Perform ride-alongs and work-withs to coach and support drivers
• Ensure completion of all required training and certifications

Operational Oversight

• Monitor daily routes and provide feedback to routing for optimization
• Ensure adherence to planned routes and timely communication with drivers
• Collaborate with warehouse and sales teams to resolve loading and delivery issues
• Interface with customers to resolve discrepancies and maintain strong relationships

Safety & Compliance

• Ensure DVIR completion and compliance with JJ Keller documentation
• Track and address safety concerns, including harsh driving and speeding
• Promote adherence to company safety standards and DOT regulations

Fleet Management

• Oversee preventive maintenance schedules and communicate truck status
• Inspect vehicles for cleanliness, proper signage, and operational safety
• Identify and address performance issues such as excessive idling

Requirements

• 3+ years of experience in delivery operations or transportation supervision
• Strong knowledge of DOT regulations and safety compliance
• Familiarity with routing software (RoadNet preferred) and GPS tracking systems
• Computer proficiency with Microsoft Suite; AS400 experience preferred
• Excellent leadership, communication, and problem-solving skills
• Ability to work flexible hours to support delivery schedules

Benefits

• Competitive salary
• Medical, dental, and vision insurance
• Life insurance & disability coverage
• 401(k) with employer match
• Paid time off & paid parental leave
• Career growth opportunities within a leading beverage distributor

Skills

• Develop Teams: Build and support a high-performing delivery team through hiring, training, coaching, and career development
• Deliver Results: Take ownership of delivery performance, ensuring accuracy, timeliness, and customer satisfaction across all routes
• Communicate Clearly: Provide clear, concise, and timely communication to drivers, dispatch, and cross-functional partners
• Adapt to Change: Respond effectively to changing schedules, customer needs, and operational challenges
• Collaborate: Build strong partnerships with internal teams and external customers, promoting teamwork and mutual respect

Why This Role Matters

The Delivery Supervisor ensures that products reach customers safely, on time, and in excellent condition. By leading a high-performing team and maintaining fleet readiness, this role directly impacts customer satisfaction and operational success.

Worker Sub-Type: Regular; Time Type: Full time