Delivery Expert (Stadium)
About the Role
We're looking for enthusiastic customer service representatives with personality and people skills to join our team. Whether you're seeking a full-time position, part-time work, or a second job for extra cash, Domino's Pizza offers flexible schedules that work with your lifestyle. This role is ideal for those who want to balance work with school, hobbies, or social life while earning money in a fast-paced environment.
Domino's is growing rapidly, providing numerous opportunities for advancement—from customer service roles to management, corporate operations, or even franchise ownership. Many of our team members started as delivery drivers and have since built successful careers with us.
Responsibilities
- Operate all store equipment, including ovens, computers, and phones.
- Stock ingredients from delivery areas to storage, work areas, and walk-in coolers.
- Prepare pizza and other menu items.
- Receive and process telephone and in-person orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility daily.
- For delivery roles: Deliver pizzas and promotional materials (flyers, door hangers) to customers within a designated area.
Requirements
- Must be at least 18 years of age.
- Valid driver’s license with a safe driving record (for delivery roles).
- Access to an insured vehicle for deliveries.
- Navigational skills to read maps, locate addresses, and navigate multi-story buildings or adverse terrain.
- Ability to add, subtract, multiply, and divide quickly and accurately (may use a calculator).
- Ability to make correct monetary change.
- Strong verbal, writing, and telephone skills for processing orders.
- Motor coordination for rapid and precise movements (e.g., entering orders on a computer or touch screen).
Skills
- Ability to work under stress and meet quality control standards.
- Strong communication and interpersonal skills for interacting with customers and coworkers.
- Ability to perform repetitive tasks, work alone or in a team, and make judgments and decisions.
- Far and night vision for safe driving (for delivery roles).
- Depth perception and ability to differentiate between hot and cold surfaces.
Work Conditions
- Exposure to varying and sometimes adverse weather conditions (e.g., when taking out trash or making deliveries).
- In-store temperatures range from 36°F in coolers to 90°F or higher in work areas, with sudden temperature changes.
- Exposure to food odors, cornmeal dust, and cramped quarters (e.g., walk-in cooler).
- Hot surfaces and tools (ovens up to 500°F or higher).
- Sharp edges and moving mechanical parts.
Physical Requirements
- Standing: Most tasks are performed while standing on ceramic tile or linoleum floors. Work surfaces range from 36" to 48" in height.
- Walking: Short distances for short durations, including travel between the store, delivery vehicle, and customer locations.
- Sitting: Paperwork is completed at a desk or table.
- Lifting: Unload bulk deliveries (up to 50 lbs) using a hand truck, lift cases to shelves up to 72" high, and carry trays of pizza dough (12 lbs per tray).
- Carrying: Transport large cans (3 lbs, 7 oz), pizza sauce (30 lbs), and pizzas/beverages during deliveries.
- Pushing/Pulling: Move trays on dollies (requiring up to 7.5 lbs of force).
- Climbing: Navigate stairs or ladders for tasks like changing signs, washing walls, or making deliveries (up to 5+ flights of stairs).
- Stooping/Bending: Forward bending at the waist (e.g., at pizza assembly stations or when stocking ingredients).
- Crouching/Squatting: Occasionally required for stocking shelves or cleaning low areas.
- Reaching: Continuous reaching (up, down, and forward) for tasks like turning on oven controls, scooping ingredients, or answering phones.
Tools and Equipment
- Pencils/pens, computers, telephones, calculators, TDD equipment.
- Pizza cutter, pizza peel, and other kitchen tools.
Diversity and Inclusion
Domino’s is committed to recognizing, appreciating, and valuing the unique talents of all individuals. We strive to create an environment where team members can reach their highest potential because of their differences.