Delivery Assurance Field Representative

Quest Global delivers world-class end-to-end engineering solutions by leveraging deep industry knowledge and digital expertise. By bringing together technologies and industries, alongside diverse individuals and their areas of expertise, we solve the most critical and large-scale challenges across aerospace & defense, automotive, energy, hi-tech, healthcare, medical devices, rail, and semiconductor industries. We are looking for innovators driven to design, develop, and test as trusted partners for Fortune 500 customers, contributing to meaningful work in an organization that values collective success and learning.

Responsibilities

• Supply chain management and production planning support at OEM site(s).
• Make detailed observations, gather part and process data, interpret/analyze that data, and ensure closure of engineering questions and part non-conformances.
• Monitor MRP tools, production schedules, WIP (shop floor), and non-conformances against delivery commit dates; estimate/revise delivery dates.
• Identify bottlenecks, conduct gap analysis, create mitigation plans, and generate and track action items to closure.
• Create and maintain Line of Balance (LOB) to monitor production flow, align supply with demand, identify bottlenecks, and ensure on-time delivery of products.
• Develop positive, customer-facing working relationships with engineers, buyers, and program management at both the OEM and supply base levels.
• Conduct part transition planning, execution, and verification work.
• Document, summarize, write reports, and disseminate information per requirements.
• Develop/enhance work instructions to implement best practices/lessons learned and ensure repeatability of tasks.

Requirements

• Experience in supply chain management aspects/production planning/quality/operations.
• Shop floor experience preferred.
• Strong relationship building/teamwork skills.
• Experience in using SAP or similar ERP systems.
• Ability to clearly communicate shortage status at both the working and executive levels.
• U.S. citizenship required due to the nature of the work.

Pay

$28.85/hour–$33.17/hour plus mileage reimbursement for anything exceeding 50 miles per day based on the current IRS-authorized rate.

Schedule

Flexible work options, including hybrid arrangements. Position requires travel of 50%+ and the ability to commute to supplier sites within the Greensboro, NC area with your own transportation. Shop floor environment may include extensive walking and the ability to lift up to 40 lbs.

Benefits

• 401(k) with matching.
• Dental insurance.
• Health insurance.
• Life insurance.
• Paid time off.
• Referral program.
• Vision insurance.
• Short/Long Term Disability.