Delivery Analyst, Training and Design

About the role

Our Deloitte Human Capital team helps organizations create value through people performance. We help clients reimagine work, the workforce, and the workplace across the enterprise, and transform HR functions with artificial intelligence and emerging technology. In today’s rapidly changing environment, this role supports efforts that help clients improve workforce access, development, motivation, organization, and culture to enable performance.

Responsibilities

• Support design, development and delivery of training materials and training while executing on the overall project timeline and key milestones
• Utilize strong problem-solving and troubleshooting skills while exercising judgement and managing ambiguity
• Execute ideas and concepts effectively under pressure with tight deadlines
• Employ research and analytical thinking in project work

Requirements

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines

Qualifications

• Bachelor’s degree, preferably in Business, Management, Human Resources, Instructional Design, Education, Organizational Behavior, or Psychology
• 1+ years of experience in instructional design, learning and development, human resources, training development, training delivery, or a combination of these areas
• 1+ years of experience applying adult learning principles and the ADDIE (Analysis, Design, Development, Implementation, and Evaluation) model in the design or delivery of training materials
• 1+ years of experience supporting projects that follow a System Development Life Cycle (SDLC) methodology
• 1+ years of experience developing training materials, including working familiarity with one or more authoring tools such as Adobe Captivate, Vyond, Articulate, or Camtasia
• 1+ years of experience creating and delivering instructor-led, virtual, or digital learning content for adult learners
• 1+ years of experience using Microsoft Visio, Microsoft PowerPoint, Microsoft Word, and Microsoft Excel to create presentations, process documentation, or training materials
• Able to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve.
• Center Location & Travel Requirements:
  • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Center locations (Gilbert, Lake Mary, or Mechanicsburg)
  • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Center location, Geo-Hub location, approved site, or project location
  • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
  • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Must be able to obtain the required level of security clearance for this role