Default Loan Servicing Specialist – Property Preservation - ServiceMac

About the role

A Property Preservation Specialist is responsible for maintaining, securing, and preserving real estate assets—primarily those that are vacant, in default, or foreclosed. This role ensures properties meet investor, insurer, agency, and company guidelines, and comply with all local, state, and federal regulations. The specialist acts as a steward for property condition, value, and compliance, often working with vendors, contractors, and internal teams to execute preservation activities.

Responsibilities

• Oversee Property Inspections: Perform initial, subsequent, and specialized inspections (e.g., FEMA, occupancy verification) to assess property condition and identify preservation needs.
• Secure and Maintain Properties: Ensure vacant properties are winterized, secured, and maintained (lawn care, debris removal, repairs, pool securing, etc.).
• Address Code Violations and Municipal/HOA Requirements.
• Vendor Management: Review bids, manage contractors, and oversee preservation work to ensure timely, cost-effective completion per investor guidelines.
• Compliance: Maintain strict adherence to regulatory requirements and investor/insurer guidelines. Stay current with changes in laws and regulations affecting property preservation.
• Documentation: Maintain accurate records of inspections, preservation activities, expenses, and communications. Document all actions in servicing systems and ensure proper reporting.
• Collaboration: Coordinate with internal departments, external partners, and stakeholders to resolve issues and ensure properties are preserved according to standards.
• Risk Management: Monitor for risks such as code violations, hazard claims, and occupancy changes. Proactively address issues to avoid regulatory infractions and financial losses.

Requirements

• Experience: At least 2–3 years in property preservation, asset management, or a related field.
• Knowledge: Strong understanding of local, state, and federal regulations, investor/insurer guidelines, and industry standards for property preservation.
• Technical Skills: Proficiency with property management software (e.g., MSP, LoanSphere, Yardi, FHA Connection), Microsoft Office, and digital documentation tools.
• Vendor/Contractor Management: Experience working with vendors and contractors in a property preservation setting.
• Communication: Excellent oral and written communication skills, including the ability to coach, motivate, and collaborate with teams.
• Organizational Skills: Strong attention to detail, ability to multitask, prioritize, and work independently under pressure to meet deadlines.

Qualifications

• Education: Bachelor’s degree in a relevant field (e.g., real estate, construction management, business administration) or equivalent combination of education and experience.

Skills

• Property Management Software: Proficiency with property management software (e.g., MSP, LoanSphere, Yardi, FHA Connection).
• Microsoft Office: Proficiency with Microsoft Office suite.
• Digital Documentation Tools: Familiarity with digital documentation tools.
• Vendor/Contractor Management: Experience managing vendors and contractors.
• Communication: Excellent oral and written communication skills.
• Organizational Skills: Strong attention to detail and ability to multitask.

Benefits

• Medical, Dental, and Vision Insurance
• Company-paid Life Insurance
• Vacation and Holiday Pay
• 401k Retirement Plan Contribution – dollar for dollar match (up to 5%)
• Employee Stock Purchase Plan

Pay

Pay Range: $23.37 - $31.15 Hourly, Remote

Schedule

Remote