Deductions Coordinator

Responsibilities

• Review, audit, and validate customer deductions for trade promotions, pricing discrepancies, shortages, and other claims
• Research and resolve unauthorized or invalid deductions, including initiating chargebacks or repayment requests
• Ensure timely clearing of legitimate deductions in alignment with company trade policies
• Partner with Sales, Trade Marketing, and Supply Chain teams to obtain backup documentation and resolve deduction discrepancies
• Maintain accurate records within the Trade Promotion Management (TPM) system
• Monitor deduction aging and open balances to ensure timely resolution and minimize revenue leakage
• Support monthly close by reconciling deduction activity and accrual balances
• Identify root causes of recurring deduction issues and recommend process improvements
• Aid in internal and external audits related to trade spend and accounts receivable
• Maintain compliance with company trade policies and financial controls

Qualifications

• High school diploma or equivalent with two (2) years of related experience, or Associate’s degree with at least one (1) year of related experience, or equivalent combination of education and experience
• Minimum two (2) years of experience in deductions management, trade promotions, or accounts receivable
• Working knowledge of Trade Promotion Management (TPM) systems
• Experience using ERP systems such as Microsoft Dynamics NAV (Business Central preferred)
• Proficiency in Microsoft Excel (formulas, pivot tables, data analysis)
• Strong understanding of promotional accruals, trade spend, and A/R processes
• Able to analyze discrepancies and apply accounting concepts accurately
• Clear and professional written and verbal communication skills

About the Role

At Nissin Foods, we bring bold flavor to everything we do — from our products to our processes. The Deductions Specialist plays a critical role in protecting revenue, ensuring trade accuracy, and maintaining strong customer relationships through timely and accurate deductions management.