Decoration Business Analyst

Responsibilities

• Technical Support of our Embroidery Development and Scheduling Software.
• This includes Testing, Upgrades, Debugging and End-user support.
• Support of Tracker - Logo'd orders scheduling for decoration & scheduling.
• Support of Wilcom for logo storage - database
• Support of Barunden/Tajima decoration machines & associated software (e.g. Pulse) - Embroidery Machines
• Decoration Stream Lead – Manage, Configure and Support Decoration in Infor M3 and WMS.
• Will provide expert support on the decoration interactions with Infor M3 and WMS.
• Design, test and support generic and custom customer or product labels and hangtags for our Value Added Services (VAS) department, including custom labels and forms used by the WMS, via Interform.
• The Decoration BA also collaborates with others in the NWG IT and local NWG entity to support and administer various other software applications used throughout the FC that interface with the warehouse management system.
• Support FC local super-users and provide end user support.

Qualifications

• Experience with Infor M3 Implementations, including Configuration, Testing and Support.
• Experience with label design programs like Bartender, Interform or Nice Label.
• Experience with decoration systems (Tracker preferred, Embtrak or similar).
• Excellent communication skills and the ability to discuss technical issues with non-technical staff and customers.
• Organized and process oriented.
• Diligent with documentation.
• Demonstrate a positive and professional demeanor and be solution oriented at all times.
• Demonstrate strong problem solving and prioritization skills in a changing environment.
• Willingness to be flexible with work hours (40+ hrs/week).