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Jobs · Information Technology · New Jersey

Decision Analytics Associate Consultant- Digital Customer Experience

ZS · Princeton, NJ · 3 mo ago
HybridInformation TechnologyFull-time

About the role

The Insights & Analytics group at ZS partners with clients to design and deliver solutions to help them tackle a broad range of business challenges. Our teams work on multiple projects simultaneously, leveraging advanced data analytics and problem-solving techniques. Our recommendations and solutions are based on rigorous research and analysis underpinned by deep expertise and thought leadership.

Responsibilities

  • Develop and apply advanced statistical models that help clients understand dynamic business issues.
  • Leverage analytic techniques to use data to guide client and ZS team decision-making.
  • Design custom analyses in R, Tableau, SAS, Visual Basic and Excel to investigate and inform client needs.
  • Synthesize and communicate results to clients and ZS teams through oral and written presentations.
  • Develop client relationships and serve as key point of contact on aspects of projects.
  • Provide client and ZS teams project status updates.
  • Create project deliverables and implement solutions.
  • Advance problem-solving skills and improve ZS’s capabilities;
  • Guide and mentor Associates on teams.

Requirements

  • Bachelor's or master's degree required in any discipline with strong record of academic success in quantitative and analytic coursework such as operations research, applied mathematics, management science, data science, statistics, econometrics or engineering.
  • 2-4 years of relevant post-collegiate job experience. A PhD may substitute in lieu of work experience.

Qualifications

  • High motivation, good work ethic, maturity and personal initiative.
  • Strong oral and written communication skills.
  • Empathy, adaptability and emotional intelligence.
  • Close attention to detail, with a quality-focused mindset.
  • Self-discipline for planning and organizing tasks.
  • Aptitude for, and enjoyment of, working in teams.

Skills

  • Fluency in English
  • Client-first mentality
  • Intense work ethic
  • Collaborative spirit and problem-solving approach

Benefits

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community.

Pay

Details on pay can be found on ZS's website.

Schedule

We offer a hybrid working model, allowing you to combine work from home and on-site presence at clients/ZS offices for the majority of your week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.

Travel

Travel is a requirement at ZS for client-facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed.

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