Debt Resolution Specialist
Rausch Sturm LLP · Greenwood Village, CO · 2 wk ago
On-siteOTHR$20/hrFull-time
Key Responsibilities
- Professionally engage with consumers to negotiate repayment solutions by phone.
- Actively listen, identify challenges, and work toward mutually beneficial outcomes.
- Secure firm commitments for timely repayment and update account records accurately.
- Comply with all federal and state regulations, including FDCPA standards.
- Collaborate with team members and participate in ongoing training.
Qualifications
- Strong verbal communication skills and a solution-focused mindset.
- Ability to handle sensitive conversations with empathy and professionalism.
- Comfortable working in a structured, fast-paced environment.
- Must complete a typing assessment.
- Bilingual skills are a plus.
What We Offer
- Performance-Based Bonuses
- 401(k) with Company Match
- Comprehensive Health, Dental & Vision Insurance
- Health Savings & Flexible Spending Accounts
- Disability & Life Insurance
- Paid Time Off & Paid Training
- Employee Assistance Program
- Referral Program & Profit Sharing
- Career Development & Advancement Opportunities