Debt Counselor- In Person

About the role

The primary role of a Debt Counselor is to counsel members and assist them in resolving delinquent payment situations; to preserve the credit union's assets by controlling delinquent loan accounts, collecting delinquent loan payments, initiating action necessary to collect on delinquent accounts and/or recovering collateral.

Responsibilities

• Contacts and counsels by phone and mail members who are delinquent in their payments; obtains satisfactory arrangements and determines financial ability to repay; takes appropriate action to bring current, including recommending extension agreements.
• Analyzes financial situation of delinquent borrowers to determine if further action is necessary to protect the credit union against further losses; when other arrangements to bring the loan current are unsuccessful, takes further actions, including the proper and legal repossession of collateral, maintenance, disposition of credit union collateral, and recommendations for charging off debt.
• Maintains accurate files and reports on all collections activity; utilizes on-line system to maintain current data.
• Collaborates with other financial institutions, repossession agents, attorneys, and the courts to solve problems and collect delinquent loans. Testifies at legal proceedings as required. Follows credit union legal compliance and policies.
• Solves credit reporting disputes.

Requirements

• One to three years of similar experience.
• Knowledge of lending process is helpful.
• Very organized and strong record keeping skills.
• Outstanding written and verbal communication skills.

Qualifications

Integrity, Community, Engagement and Education are the qualities you will find in DuTrac's working environment. You will appreciate working in DuTrac's family-friendly culture that provides excellent opportunities for both personal and professional growth while providing a competitive salary and benefits package.

Benefits

Find out more about DuTrac and all of our open positions at www.dutrac.org/careers and apply today!!

Pay

Details on pay are not specified at this time.

Schedule

Details on schedule are not specified at this time.

Skills

Not specified at this time.

Equal Opportunity Employer

DuTrac is proud to be an Equal Opportunity Employer.