Dean of Workforce, Technical & Professional Education

Responsibilities

• Serve as a member of the Chief Academic Officer’s Academic Leadership Team and contribute to college-wide planning, policy development, and innovation.
• Provide leadership for assigned instructional pathways and related departments, supporting alignment with institutional goals and community needs.
• Collaborate with peer deans and campus leaders to ensure consistent academic standards, equitable student outcomes, and coordinated operations.
• Lead and/or support committees, task forces, and special projects as assigned.
• Maintain professional currency through ongoing development and appropriate regional/national engagement.
• Establish and reinforce the Maroon & Gold Standards and TCSS principles as the operating expectations for faculty and staff work, including course design, instruction, assessment, and improvement.
• Represent assigned areas internally and externally and collaborate with college colleagues to support student access, retention, completion, and transfer/workforce outcomes.
• Set and reinforce clear expectations that all instructional teams and related processes align with Jackson College’s Maroon & Gold Standards and the Total Commitment to Student Success (TCSS) principles.
• Ensure department goals, meeting agendas, professional development plans, and resource decisions visibly connect to TCSS priorities and measurable student outcomes.
• Model and expect a culture of care and accountability: high expectations for students, timely support, clear communication, and consistent follow-through.

Academic Planning, Program Quality, and Continuous Improvement

• Oversee program development, modification, and evaluation using transfer expectations, workforce/community needs, and student success data as appropriate.
• Lead and support curriculum development and review processes in collaboration with faculty, department chairs/program directors, and instructional support units.
• Ensure programs and courses meet applicable accreditation, licensing, certification, and regulatory expectations and that public-facing documentation is current and accurate.
• Participate in development, execution, and evaluation of the Academic Master Plan for assigned areas.
• Implement outcomes assessment practices that promote instructional effectiveness and continuous improvement.
• Ensure every program and course demonstrates alignment to the Maroon & Gold Standards and TCSS principles through documented practices (clear outcomes, intentional student engagement, and timely feedback).
• Promote evidence-based instruction and assessment methods that emphasize application of learning, academic integrity, and authentic demonstrations of competency.

Faculty and Staff Leadership

• Recruit, select, onboard, mentor, and support a highly qualified and diverse faculty and staff in collaboration with Human Resources and academic leadership processes.
• Supervise and evaluate assigned faculty and staff; promote a collaborative culture focused on teaching excellence, student success, and accountability.
• Support faculty in curriculum implementation and outcomes assessment, including appropriate use of instructional technologies and evidence-based teaching practices.
• Communicate and operationalize common expectations for faculty performance grounded in the Maroon & Gold Standards and TCSS (engagement, responsiveness to students, academic rigor, inclusive practices, and consistent use of college systems).
• Incorporate Maroon & Gold Standards and TCSS-aligned indicators into goal setting, observation feedback, and annual evaluation processes, consistent with contract and college procedures.

Student Success, Engagement, and Academic Operations

• Partner with Student Services and other college units to strengthen student access, advising, retention, completion, and transfer/workforce outcomes across modalities and locations.
• Address student concerns and complaints in a timely, fair, and student-centered manner, collaborating with faculty and leaders as appropriate.
• Ensure adequate staffing and scheduling to deliver assigned courses and programs effectively each term, including planning for full-time/adjunct capacity.
• Coordinate admissions/program entry processes for restricted or selective programs as applicable.
• Partner with Student Services to ensure TCSS-aligned supports are integrated into the student experience (early alert, advising collaboration, tutoring, accessibility resources, and retention interventions).
• Expect predictable, student-centered instructional practices that reflect Maroon & Gold Standards (clear course structure, timely grading and feedback, and consistent communication).
• Use scheduling, modality planning, and staffing decisions to improve access and completion while maintaining instructional quality consistent with Maroon & Gold Standards.
• Ensure student concerns are addressed in a student-centered manner that reflects TCSS values while upholding academic standards and due process.

Budget, Resource, and Compliance Management

• Develop and manage the annual budget for assigned areas and ensure responsible stewardship of resources.
• Collaborate on budgeting, purchasing, facilities/equipment planning, and resource prioritization.
• Use data to support required reporting tied to grants or categorical funding when applicable.
• Support institutional compliance expectations relevant to assigned areas, including accreditation and applicable federal/state regulations.
• Prioritize resources that directly strengthen TCSS outcomes and Maroon & Gold instructional expectations (faculty development, instructional support, learning resources, tutoring integration, and teaching/learning technology).
• Use data to justify resource requests and evaluate whether investments improved student learning, course success, retention, and completion.

Community and Partnership Engagement

• Represent assigned programs to external stakeholders, including employers, advisory bodies, transfer partners, K-12 partners, community organizations, and governmental/regulatory bodies.
• Develop and sustain partnerships that strengthen program relevance, work-based learning, transfer pathways, and community impact.
• Represent Jackson College’s commitment to the Maroon & Gold Standards and TCSS in external partnerships, reinforcing expectations for program relevance, quality, and student success outcomes.

Supervisory Responsibilities

• Supervise assigned faculty, department chairs/program directors (as applicable), and support staff.
• Carry out supervisory responsibilities in accordance with College policy and applicable laws, including hiring recommendations, training, work assignment, performance evaluation, coaching, and progressive discipline as appropriate.

Qualifications

• Master’s degree required; earned doctorate preferred.
• Minimum of five (5) years of progressively responsible leadership experience in higher education, including supervision of faculty and/or academic staff.
• Demonstrated experience in academic planning, budgeting, program evaluation, and outcomes assessment.
• Demonstrated ability to lead academic teams using institution-wide expectations and student success frameworks, translating them into measurable practices, coaching, and outcomes.

Skills and Attributes

• Demonstrated leadership, communication, and interpersonal skills; ability to build trust and maintain productive working relationships.
• Ability to analyze data, set priorities, and manage multiple projects to completion.
• Commitment to a culture of continuous improvement, equity, and student-centered decision-making.
• Proficiency with common administrative and instructional technology systems and the ability to support effective technology adoption.