Dealership Administrative Assistant

About the role

We are seeking a detail-oriented and customer-focused Dealership Administrative Assistant to support Group 1 CJDR Rockwall. This role plays a key part in ensuring a smooth and efficient customer experience by assisting with paperwork completion, coordinating vehicle delivery and deal processing, and supporting daily office operations.

Responsibilities

• Aid customers with completing and signing required documents for vehicle purchases
• Cook up and help manage the flow of deal paperwork to ensure timely processing
• Schedule and organize appointments for customers finalizing their purchases
• Verify documents for accuracy and completeness
• Communicate with sales, finance, and management teams to ensure deals are properly processed
• Provide friendly, professional customer service both in person and over the phone
• Maintain organized and compliant customer and deal records
• Support daily administrative functions and office operations as needed
• Aid with vehicle delivery paperwork and customer follow-up activities

Qualifications

• Previous administrative, customer service, or dealership experience preferred
• CDK experience is a plus
• Strong attention to detail and organizational skills
• Excellent communication and interpersonal skills
• Ability to handle confidential and sensitive information
• Comfortable working in a fast-paced environment
• Proficient computer skills, including Microsoft Office applications
• Ability to multitask and prioritize workload effectively
• Professional appearance and customer-focused attitude