Dealer Trainee

Responsibilities

• Talk with guests, make them feel welcome and comfortable, and invite them back.
• Deal the game and monitor the monies of the table at all times.
• Control gaming cards and equipment.
• Use table, shoe, and paddle correctly.
• Pay winnings or collect losing bets as established by the game rules and procedures.
• Answer questions about game rules and casino policies.
• Complete all government reporting.
• Have knowledge of guest alcohol limitations and company policy and procedure regarding limitations.
• Keep work area in a clean and orderly manner.
• Adhere to regulatory, departmental, and Company policies in an ethical manner and empower and require others to do the same.
• Handle routine guest complaints and incidents, and exhibit the appropriate discretion to identify situations requiring the attention of supervisory personnel - seek to resolve all situations in a manner that maintains positive guest relationships.
• Work a flexible schedule as required by business operations, including late nights, weekends, and holidays; shifts may change.
• Perform other duties as assigned or reasonably requested by any member of management.

Qualifications

• A high school diploma or GED equivalent, required.
• Must possess excellent teamwork, interpersonal, guest service, written and verbal communication skills.
• Must have a professional demeanor and presence with the ability to interact with guests and team members in the Company.
• Must be at least 21 years of age.
• Must qualify for and maintain a Louisiana Gaming Permit.