Dealer in Training

Position Summary

Training for responsible control of the table game and ensuring that guests have a favorable gaming experience. Promote great customer service culture through actions and positive attitude.

Responsibilities

• Must be proficient in dealing Blackjack and Novelty games.
• Deal the game with high-volume customer interactions and maintain a cheerful attitude.
• Build guest relationships by communicating with patrons, making them feel welcome, and inviting them back to play.
• Responsible for guest relations by providing superior customer service and having the durability to deal with challenging guests in a professional and positive manner.
• Dealing the game and monitoring the monies of the table at all times.
• Controlling gaming cards and equipment.
• Responsible for analyzing customer play for cheating scams and suspicious variations in play.
• Accurately and promptly pay winning bets or collect losing bets as adhered by the policies and procedures of a specific game.
• Ensure the safety and security of guests and employees.
• Responsible for maintaining a clean, safe, friendly and fun environment for guests and employees.
• Responsible for meeting departmental goals.
• Act in ways that will surprise and delight our guests.
• Approach each situation with a “yes we can” attitude, every guest every time.

Qualifications

• A High School degree or GED equivalent preferred.
• Able to obtain a Missouri Gaming License.