Dealer Sales Representative

Job Responsibilities

• Work directly with assigned dealer principles and representatives to ensure exceptional customer experience, ensuring sales expansion through retention and growth of share of wallet within these accounts.
• Solicit and develop new dealers in available territories.
• Develop and maintain a sales pipeline to forecast monthly, quarterly, and annual sales performance to targets.
• Ensure excellent customer service and end-to-end order fulfillment.
• Maintain touch point cadences and log these and other customer activities appropriately in the CRM.
• Own relationship and meet account-specific goals for assigned Strategic Accounts, which can include travelling to their location and/or hosting dealers at our locations.
• Conduct required structured quarterly business reviews with top-tier dealers.
• Obtain and convey market intelligence to guide and support pricing, programs, and product enhancements.
• Train customers on our product features and usage, benefits, and comparatives to competing brands.
• Leverage ERP, CRM & Business Intelligence management tools to drive effectiveness of sales activities.
• Work with cross-functional teams to ensure growth and customer experience goals are achieved.
• Partner with sales and other teams to make necessary adjustments to achieve targets.

Required Competencies

• Excellent Relationship Building
• Well-developed sales skills
• High commitment to customer service excellence
• Utilize time management skills to drive highest returns
• Sales-oriented and goal-driven
• Strategic planning and execution
• Excellent communication abilities
• Self-motivated

Minimum Requirements

• Bachelor’s degree or equivalent experience
• 10 years (minimum) experience in sales and/or customer service
• Proven track record of sales growth and customer acquisition
• Relevant product and/or industry and channel expertise
• Experience in product training and customer education
• Basic knowledge and capabilities in using MS Office Suite, CRM and ERP
• Ability to travel (less than 20% of time)