Dealer Commercial Services Senior Relationship Manager - South Mid Atlantic

About the role

Santander is evolving from a high-impact financial-services brand into a technology-driven organization. Dealer Commercial Services (DCS) delivers integrated capital and banking solutions to automotive dealers nationwide, supporting dealer partners through floorplan financing, syndicated lending, commercial real estate solutions, treasury and merchant services, and other commercial banking capabilities.

The DCS Senior Relationship Manager is responsible for prospecting new commercial business and maintaining a portfolio of existing clients to grow the relationship with Santander.

Responsibilities

• Discuss customer needs, problems, or complaints and arrange meetings between customers or prospective customers and representatives of various company functional areas.
• Provide consistent quality customer service to both internal and external customers that meets or exceeds Santander’s standards.
• Represent the organization in civic and community functions to enhance the bank’s image and develop additional business opportunities.
• Assist in the implementation and coordination of the companywide business development call program.
• Pre-qualify clients for market segment.
• Work with strategic partners to identify cross-sell opportunities with existing and new clients and prospects.
• Assist in the development and implementation of a strategic plan for business development across market.
• Call on local referral sources to generate business.
• Solicit new business and manage ongoing relationships.
• Focus on improving brand awareness.
• Document calls and results and report to management as required.

Requirements

• Bachelor’s Degree in Accounting, Business, Economics, Finance, or equivalent field; or equivalent work experience – Required.
• 9+ years in Commercial Automotive Financial Services including Floorplan, Capital Loan and Real Estate Lending – Required.

Skills

• Proficiency in financial statement analysis, including balance sheet, income statement, and cash flow evaluation – Required.
• Demonstrated knowledge of Treasury Services and bank cross-sell products, including interest rate swaps and related treasury management solutions – Required.
• Willingness and flexibility to travel by car and/or air within the assigned territory as needed – Required.
• Proficiency in Microsoft Office products including Excel, PowerPoint, Teams, Outlook, and Word – Required.
• Expertise in complex contract negotiation and contract creation – Required.
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights.
• Ability to analyze emerging technologies, market trends, and competitive landscapes.
• Strong organizational skills with high attention to detail and the ability to manage multiple priorities and logistics across stakeholders.
• Self-motivated and sales-driven leader with a proven ability to drive pipeline growth and achieve targets.
• Excellent interpersonal, verbal, and written communication skills, including strong presentation and public speaking abilities.
• Strong relationship management and influencing skills, with the ability to motivate stakeholders and cross-functional teams.
• Ability to work independently in a remote environment while maintaining high performance and accountability.

It Would Be Nice For You To Have

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Work Authorization & Sponsorship

Applicants must be legally authorized to work in the United States on a full-time basis without requiring employer sponsorship to commence employment.

Pay

The base pay range for this position is $123,750.00 – $200,000.00 USD annually. The exact compensation may vary based on skills, experience, training, licensure and certifications, and location.

Benefits

Santander offers a comprehensive rewards package that includes health, wellness, retirement, and work-life balance benefits. For details, visit Santander Benefits – 2026 Santander OnGoing/NH eGuide.

Working Conditions

• Frequent minimal physical effort such as sitting, standing, and walking.
• Depending on location, occasional moving and lifting of light equipment and/or furniture may be required.