Dealer Account Manager – F&I Protection Products (Harrisburg, PA)

Responsibilities

• You will continuously strengthen current dealer relationships and improve vehicle protection contract count through consistent, approved account development and management activities.
• You will provide quality customer service by satisfying the business needs of the dealers, manufacturer partners, and GM Financial.
• You are expected to deliver results as an F&I expert and trusted advisor to generate contracts through product knowledge, industry knowledge, and training demonstrations.
• You will become an integral part of the value we bring to our GM dealers, as we provide real world retail experience and training from automotive professionals like you!
• In this role, you will manage assigned dealer relationships within a geographic territory to achieve key objectives while offering support and service on all GM Protection products, initiatives, and systems.
• Maintain effective communication with dealers and appropriate internal partners.
• Be self-motivated with an ability to work both independently and collaboratively to drive change in your assigned market.

Qualifications

• In-dealership one-on-one training and menu selling demonstrations, modeling the F&I sales process with dealers and customers.
• Participate in new account acquisitions and dealer enrollments.
• Demonstrate available reporting tools and dealer-facing systems.
• Work to resolve dealership issues related to administration of the products.
• Support and market all programs, systems, incentives, and rewards.
• Identify and resolve dealer issues presenting excessive risk to GM Financial.
• Promote a culture of teamwork, excellence, inclusion, and integrity.
• Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial.
• Experience Bachelor’s Degree strongly preferred, or extensive relevant experience 3-5 years of experience in the automotive industry, lending, or sales in related field required; in-dealership F&I experience strongly preferred.
• A proven track record of quality sales performance and client satisfaction; B2B preferred.

Benefits

• Generous benefits package available on day one to include: 401K matching, bonding leave for new parents (12 weeks, 100% paid), tuition assistance, training, GM employee auto discount, community service pay and nine company holidays.

Culture

• Our team members define and shape our culture — an environment that welcomes innovative ideas, fosters integrity, and creates a sense of community and belonging.

Compensation

• Competitive salary, monthly commissions, and annual incentive; this role is eligible for phone/internet allowance and company vehicle program.

Work Life Balance

• This is a field-based role, independent scheduling but face-to-face role meeting with multiple dealerships daily.