Deal Desk Manager (Remote)

This role will lead operational priorities where safety, quality, compliance, and execution discipline are central to success. You will collaborate with field leadership, support functions, and cross-functional stakeholders to improve accountability, service delivery, and operational consistency. The position offers the opportunity to influence operational scale, customer outcomes, and organizational performance within a technology-driven environment.

Location: Remote - US based candidates only, no visa sponsorship available.

Responsibilities

• Manage and prioritize requests for non-standard pricing and custom reseller RFPs
• Oversee commercial pricing workflows in DealHub CPQ
• Participate in meetings with Sales and Resellers for pricing agreements
• Collaborate with Revenue Operations to ensure compliance with pricing policies
• Serve as a subject matter expert for deal desk processes
• Support team development through coaching and training
• Contribute to the company’s global strategic initiatives

Qualifications

• 5-8 years of experience in deal desk, commercial pricing, or similar in B2B SaaS/tech
• Strong critical thinking and analytical abilities
• Commercial acumen with experience assessing pricing risk
• Familiarity with CPQ or deal management platforms, particularly DealHub
• Excellent verbal/written communication skills
• Team player capable of engaging across the organization
• Technical skills in Google Suite and Excel

Pay

$104,400 – $135,700 annually

Benefits

• Flexible working arrangements
• Home office reimbursement program
• Baby bonus and parental leave top-up
• Online learning and networking opportunities
• Incentives for electric vehicle purchases
• Comprehensive medical and dental benefits
• Retirement savings program