DDP New Product Introduction Instructor - (E3)

Company Overview

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment created and serviced by Applied Materials is essential to advancing AI and accelerating the commercialization of next‑generation semiconductor chips. The work advances the world’s technology.

Compensation & Location

Salary: $84,000.00 – $115,500.00

Locations: Austin, TX; Santa Clara, CA

Overall Responsibilities

This posting is for a DDP New Product Introduction (NPI) instructor based in Austin, TX or Santa Clara, CA. The role combines technical instruction and technical expertise on existing and new products, working within the business‑unit manufacturing and development lab to learn new products, gain startup and sustaining production experience, and develop and deliver initial classroom and hands‑on training. Once the tool transitions to volume production, the NPI instructor will train and certify the volume instructor.

The position involves learning, training fundamentals, existing product mastery, and new product training development, with an approximate time split of 45 % learning and course development, 35 % delivering training or coordinating structured factory OJT, and 20 % other activities.

Key Responsibilities

• Deliver specialized New Product Introduction (NPI) technical training both in‑house and at customer locations, requiring domestic and international travel.
• Manage classroom and lab activities to ensure course objectives are met and adhere to safety procedures, including off‑shift hours and weekends as assigned.
• Learn and maintain comprehensive technical knowledge of new and improved products to prepare and present defined courses.
• Disseminate new information to staff, complete certifications on multiple platforms and processes, and actively certify others; establish new certification requirements.
• Engage in the Product Development Process (PDP) for all NPI products at Phase Gate 3 or earlier to ensure completion of NPI course prior to shipment of the second tool.
• Utilize Technical Publications and System Product Business Groups to maximize documentation efficiencies; create and augment documentation to address gaps, evaluate instructor performance, train others in Instructional System Design, and oversee course design approval.
• Provide technical expertise and troubleshooting to assist with system repairs, ensure system functionality supports course objectives, and verify safety retrofits are installed on training systems.
• Inform customers of additional Global Technical Training (GTT) courses and products, assist marketing, analyze customer issues, identify future training opportunities, and present comprehensive training solutions.
• Coach and mentor other instructors, serving as a resource for class delivery, technical development, and certification.
• Manage multiple projects of diverse scope and complexity, directing project team members.
• Support Early Learning System (ELS) / Alpha Site engineering, review ECOs, and communicate with the field.
• Assist Global Product Support (GPS) in generating documentation and develop new procedures and Best Known Methods.
• Collaborate with Engineering and Manufacturing on first chamber build and participate in new product final testing.
• Develop technical materials with Instructional Designers, observe technical activities, interview personnel, study technical documents, review published materials, and recommend revisions.
• Communicate with Business Units for current product information and represent GTT at product NPI meetings.

Qualifications & Experience

• Bachelor’s degree in engineering, education, or training, or equivalent military experience, plus 4 years of professional semiconductor equipment experience (installation, programming, safety, maintenance, operation, troubleshooting, repair).
• Alternatively, no bachelor’s degree with 6 years of professional semiconductor equipment experience.
• 2 years of formal or informal experience in education, performance‑based training, or training/presentation delivery to external customers (desirable).
• Nationally recognized certification in Instructional Design or 2 years of curriculum development/instructional design experience (preferred).
• Experience with Applied Materials semiconductor equipment, especially DDP equipment (highly desired).

Skills Required

• Excellent communication, presentation, problem‑solving, teamwork, and interpersonal skills.
• Resourceful, able to work and learn independently; highly self‑motivated.
• Presentation and written communication skills; ability to deliver technical information confidently.
• Project/information management and self‑development.
• Proficiency with Microsoft Office.
• Equipment usage: office equipment, power supplies, oscilloscopes, logic analyzers, volt meters, soldering irons, hand tools, power tools, personal computers.
• Semiconductor equipment skills: operations, preventive and corrective maintenance, alignments, calibrations, system‑level troubleshooting on analog/digital electronics.
• Knowledge of MS Windows applications and computer networking (a plus).
• Experience in e‑Learning, videography, photography, and advanced technologies such as AR, VR, CGI (a plus).

Travel

Up to 35 % travel per year, including domestic and international destinations.

Relocation

Relocation assistance is available.

Additional Information

This is a full‑time, regular (assignee) position. Compensation is based on location, hire grade, knowledge, skills, experience, and internal equity. In addition to