DCS INTAKE ASSOCIATE - 07102026-79159

Overview

The DCS Intake Associate is the training, entry-level classification in the Child Abuse Hotline series. A person in this classification is assigned to work in a crisis-oriented call center and develops skills to conduct an investigatory intake of alleged child abuse and neglect and to appropriately assess the situation to determine next steps to immediately address child safety and risk concerns.

Qualifications

• Education and Experience: Graduation from an accredited college or university with a bachelor's degree
• Necessary Special Qualifications:
• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver's license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving their criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• Submit to and pass a pre-employment screening test for use of illegal drugs.
• Ability to work nights, evenings, weekends and/or holidays as needed.
• Ability to work remotely or physical office location.
• Ability to manually type 40 wpm or higher.

Skills

• Active Learning and Listening
• Complex Problem Solving
• Critical Thinking
• Reading Comprehension
• Social Perceptiveness
• Tools & Equipment: Laptop, Computer, Headsets

Benefits

To work remotely, must have access to a private and confidential workspace and access to hardwired internet services.

Pay

$3,229.00 - $4,041.00 Monthly

Schedule

Full-Time