DCS INTAKE SPECIALIST - 07102026-79161

Overview

A person in this classification is assigned to work in a crisis-oriented call center and independently demonstrates skills to conduct an investigatory intake of alleged child abuse and neglect and to appropriately assess the situation to determine next steps to immediately address child safety and risk concerns.

Qualifications

• Education and Experience:
  • Graduation from an accredited college or university with a bachelor's degree.
  • Experience equivalent to one year of full-time professional work providing child welfare services including, but not limited to, one or a combination of the following: social, psychological, or correctional counseling or case management; volunteer services coordination for a children's service program; and/or juvenile classification coordination.
  • OR Graduation from an accredited college or university with a master's degree in Social Work, Criminal Justice, Sociology, Psychology, or related field of study.
• Necessary Special Qualifications:
  • Must be at least twenty-one (21) years of age on the date of application;
  • Be a citizen of the United States;
  • Possess a valid driver's license prior to and during employment;
  • Have a good moral character, as determined by investigation;
  • Complete a criminal history disclosure form in a manner approved by the appointing authority;
  • Have no conviction for a felony;
  • Agree to release all records involving their criminal history to the appointment authority;
  • Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
  • Submit to and pass a pre-employment screening test for use of illegal drugs.
  • Ability to work nights, evenings, weekends and/or holidays as needed.
  • Ability to work remotely or physical office location.
  • Ability to manually type 40 wpm or higher.

Skills

To work remotely, must have access to a private and confidential workspace and access to hardwired internet services.

Ability to manually type 40 wpm or higher.

Benefits

N/A

Pay

$3,229.00 - $4,041.00 Monthly
$38,748.00 - $48,492.00 Annually

Schedule

N/A