DC Area Manager - Shipping/Receiving

At Designer Brands, we are the proud parent company of DSW Designer Shoe Warehouse, The Shoe Company, and Rubino, operating nearly 675 stores across North America and a billion-dollar digital commerce business. We lead the footwear industry with a diverse portfolio of iconic brands, including Topo Athletic, Keds, Vince Camuto, Kelly & Katie, Jessica Simpson, Lucky Brand, Mix No. 6, Crown Vintage, and others. With expertise in design, production, and sourcing, we create on-trend footwear and accessories, delivered through a robust omni-channel infrastructure and national wholesale distribution. We are committed to fostering a culture of collaboration, innovation, and inclusivity, where each employee's unique perspective contributes to our success.

About the role

The Operations Area Manager is responsible for tactical execution of distribution-related functions within the New Jersey Distribution Center. This role involves planning, operational control, exceptions management, succession planning, and communication within a specific area of focus and/or across an assigned shift. The Manager supervises subordinates and processes within a specified area, coordinating efforts across departments and shifts to achieve daily execution excellence. As a front-line leader, the Manager will develop a dynamic team of 15-20 order processors and/or power equipment operators to meet corporate, personal, and professional growth goals.

Responsibilities

• Oversee subordinates and multiple activities within a department and/or shift (Receiving, Case Pick/Putaway, Case Loops, Order Processing, Shipping, Ship Sort, Inventory Control, Wave Management).
• Coach, train, and oversee department leaders and provide ongoing coaching to subordinates to ensure professional growth, adherence to Company policies, and performance standards.
• Coordinate with the Facilities Manager to oversee safety, security, and building control activities in their area of responsibility.
• Manage systems interaction, including transaction activities, exceptions management, planning, and distribution flow through the facility.
• Prioritize and monitor the completion of orders to ensure all deadlines are met.
• Track productivity levels of the department to meet company standards and projections.
• Direct communication with internal and external customers regarding operational activities and resolutions.
• Build and maintain relationships with all functional areas within the distribution center, Company employees, and vendors.

Requirements

• Prior working knowledge of appropriate systems strongly desired, including but not limited to WMS, automation, conveyor, and unit sortation.
• Strong understanding of Lean/Six Sigma methodologies.
• Familiarity with Microsoft Office Word and Outlook, and high proficiency with Microsoft Excel.
• Moderate to expert-level systems and informational management skills.
• Working knowledge of distribution-related processes, business concepts, and best practices.
• Ability to work with others, manage outside vendors and customers, and lead a team.
• Proven ability to implement process improvement initiatives.
• Knowledge of proper business communication etiquette and effective verbal and written communication skills.
• Strong multi-tasking, organizational, detail, follow-up, and interpersonal skills.

Qualifications

• Combined 4+ years in supervisor and management-level positions overseeing 15+ associates, preferably in a distribution center environment.
• Prior hands-on experience with Warehouse Management System(s).
• Bachelor’s degree in a related field, preferred.

Preferred Qualifications

• Previous experience with systems actively utilized within the facility: HighJump, SiSense, AS400, UPS CampusShip, Dayforce Labor Management System(s).
• Extensive exposure to an automated facility.
• Experience overseeing a workforce consisting of both full-time/direct and temporary associates.
• Experience with bills of lading (BOLs), container/trailer loading and unloading, and load/shipment sortation best practices.

Benefits

• Your Sole Well-Being: Free virtual health care, robust family/fertility benefits, 401(k) with match, and more.
• Stepping Up Your Career: Training programs, professional development, and education assistance.
• We are Shoe-Obsessed: 30% off at DSW and dsw.com, plus discounts across our family of brands.
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Pay

$80,000.00 - $100,000.00 per year. The successful candidate's actual pay rate offer will consider a wide range of job-related factors, including skill sets, years and nature of relevant experience, training, pay rates of associates in similar positions, the candidate's location, and other organizational needs. This position may be eligible for additional incentive compensation, such as bonuses or other forms of variable pay, subject to applicable program requirements and company discretion.

Schedule

Full-time, 1st Shift (In person)