Shipping / Receiving Manager

Essential Duties & Responsibilities

• Manage the preparation and shipment of finished products, fabricated components, and customer orders.
• Verify all shipments are complete, accurate, and properly packaged before loading.
• Cover Bills of Lading, packing lists, shipping labels, and customer documentation for accuracy.
• Cook daily loading of trucks to ensure shipments leave on schedule.
• Ensure products are packaged and secured to prevent damage during transit.
• Maintain shipping records and update ERP transactions for all outbound shipments.
• Resolve shipping discrepancies and customer shipment issues.

Receiving

• Supervise unloading of inbound trucks using forklifts, cranes, and other material handling equipment.
• Verify incoming materials against purchase orders and packing slips.
• Inspect materials for damage, shortages, and quality concerns before accepting deliveries.
• Cook with Purchasing and Quality on rejected or non-conforming materials.
• Assign storage locations and ensure materials are properly labeled.

Warehouse & Material Control

• Maintain accurate inventory through proper receiving, issuing, and shipping procedures.
• Oversee organization of warehouse, receiving docks, shipping areas, and material storage locations.
• Ensure materials are available to production according to manufacturing schedules.
• Monitor inventory levels and identify shortages or excess inventory.
• Conduct cycle counts and assist with physical inventory.
• Investigate and resolve inventory discrepancies.
• Ensure FIFO and inventory control procedures are followed where applicable.

Team Leadership

• Supervise Shipping & Receiving personnel, warehouse associates, forklift operators, and material handlers.
• Train employees on shipping procedures, receiving processes, ERP transactions, safety, and inventory control.
• Establish daily priorities and assign workloads.
• Conduct performance evaluations and provide coaching and development.
• Promote a culture of safety, teamwork, and accountability.

Operational Excellence

• Develop and improve shipping and receiving procedures to increase efficiency and accuracy.
• Monitor department KPIs, including inventory accuracy, receiving accuracy, shipping accuracy, and on-time shipments.
• Identify process improvements to reduce handling time and eliminate waste.
• Collaborate with Production and Purchasing to maintain uninterrupted material flow throughout the facility.
• Support Lean Manufacturing and continuous improvement initiatives.

Safety & Compliance

• Ensure compliance with OSHA regulations and Gibraltar safety policies.
• Maintain a clean, organized, and safe shipping and receiving department.
• Ensure forklifts, cranes, pallet jacks, and material handling equipment are properly maintained and inspected.
• Enforce safe lifting, loading, and warehouse practices.